knowledge sharing

read to prepare yourselves for session 05

  1. Chapter 5 - Knowledge Transfer
    in Davenport, T. H., & Prusak, L. (2000). Working knowledge: How organizations manage what they know. Boston, Mass: Harvard Business School Press.
  2. Borgatti, S. P., & Cross, R. (April 01, 2003). A Relational View of Information Seeking and Learning in Social Networks. Management Science, 49, 4, 432-445.

things we'll talk about

  • knowledge boundaries
  • informal knowledge sharing and informal knowledge sharing strategies
  • trust and common ground
  • antecedents of information seeking
  • knowledge absorption

We'll do an in class exercise

in class exercise material