the nature of knowledge
read to prepare yourselves for session 03
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Becerra-Fernandez, I., Gonzá́lez, A. J., & Sabherwal, R. (2004).
Knowledge management: Challenges, solutions, and technologies. Upper Saddle River, N.J: Pearson/Prentice Hall.
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Chapter 1: What Do We Talk about When We Talk about Knowledge?
in Davenport, T. H., & Prusak, L. (2000). Working knowledge: How organizations manage what they know. Boston, Mass: Harvard Business School Press.
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Section 2: Towards an information model of organizations
in Choo, Chun Wei. 1991. Towards an Information Model of Organizations. The Canadian Journal of Information Science 16 (3):32-62.
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things we'll talk about
- how do we define knowledge
- how do we decide what qualifies as knowledge
- how do we use and interact with knowledge within an organization
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We'll do an in class exercise
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