University of North Carolina at Chapel Hill
School of Information and Library Science
INLS 180: Human Information Interaction
Spring 2000
Syllabus
11:00-21:15 Tues. &
Thurs. Email: march@ils.unc.edu Email:
Room 307 Manning Hall Office 203 Manning Hall
Phone (919)
966-3611
This course is concerned with
the behavioral, cognitive and affective activities of people who are
interacting with information, with particular emphasis on the role of the
information professionals who may mediate that interaction. It will provide an
overview of the literature on peoples' recognition of their information needs,
the actions they may take in resolving those needs, the roles of information
professionals in supporting those actions, the use of information, and the
further dissemination of information.
No textbook is required. Readings are on electronic reserve.
Activities include a set of
readings, an in-class debate, an online discussion, a set of media analyses
culminating in a mid-term project. The
media assignments will be graded and in combination worth 30% of the final
grade. A final term project will
determine 40% of the grade. The term
project will be an original design of an information product or service
(infoware). All projects must be
approved by the instructor. Small group
(two or three collaborators) projects are encouraged. A brief summary of the project will be presented in the final
week of class. In addition, every
student will be expected to make postings to the class electronic list and lead
a discussion on one or more of the readings.
The remaining 20% of the grade will be based on class participation and
special activities which contribute to the learning experience of other
students (e.g., forums, MOOs, out-of-class meetings, etc).
Overview of course
Assignments and labs
Introduce 1-min paper
Assignments:
Subscribe to list, send
favorite definition
Term Projects
Media structures
(Mid-term project)
Pierce, J (1972). Communication. Scientific American, 227(3), 31-41.
Schramm, W. (1973). Channels
and audiences. In Ithiel Pool, Wilbur
Schramm, Nathan Maccoby & Edwin Parker, (Eds.), Handbook of
communication. Chicago: Rand
McNally. 116-140.
(Optional) Weaver,
W. (1949). Recent
contributions to the mathematical theory of communication. In, The mathematical theory of
communication. Urbana, IL: U. of
Illinois Press. [Read Chapter 1]
Thur. Jan 20.
Tannen, D. (1995). The power
of talk: Who gets heard and why.
Rogers, E. M. (1995).
Diffusion of Innovations. pp 1-37. (Note: this item is on reserve in the SILS
library.)
Chatman, E. A. (1992). The
Information World of Retired Women. Chapter 3, Social Network Theory, p33-41.
Thur. Jan 27
Project commitments
Belkin, N. J. (1980).
Anomalous states of knowledge as a basis for information retrieval.
Chatman, Elfreda. (1996). The
impoverished life-world of outsiders.
Taylor, R. S. (1968).
Question-negotiation and information seeking in libraries.
Thur. Feb. 3
Dervin, B., & Nilan, M. (1986). Information
needs and uses.
Culnan, M. J. (1985). The dimensions
of perceived accessibility to information: Implications for delivery of
information systems and services.
Harris, R., & Dewdney, P.
(1994). Barriers to Information: How Formal Help Systems Fail Battered Women.
Chapter 2.
Thur. Feb. 10
Kwasnik, B. (1992). A
descriptive study of the functional components of browsing.
Marchionini, G. (1995).
Information Seeking in Electronic Environments. pp 27-60. (Note: this item is
not in the reading packet, and may instead be found on reserve in the SILS
library. The book is located behind the reference desk.)
Thur. Feb 17
Harter, S. P. (1992).
Psychological relevance and information science.
Schamber, L., Eisenberg, M.
B., & Nilan, M. S. (1990). A re-examination of relevance: Toward a dynamic,
situational definition.
Wilson (optional)
Thur. Feb. 24
Thur. March 2.
ASIS Information Architecture
Program
Rosenfeld & Morville
Thur. March 9
Tibbo, H. (1995).
Interviewing techniques for remote reference: Electronic versus traditional
environments.
Roloff, M. E. (1981).
Interpersonal Communication: The Social Exchange Approach. Chapter 1, Social
Exchange: Key Concepts, p13-31.
Thur. March 23
Morris, R. C. T. (1994).
Toward a user-centered information service.
Walker, R. D., & Hurt, C.
D. (1990). Scientific and Technical Literature: An Introduction to Forms of
Communication. Chapter 6, Secondary Literature, p225-63.
Thur. March 30
Tue. April 4. Module 9:
Team Interactions (CHI conference)
Moorhead, G., Ference, R.,
& Neck, C. P. (1991). Group decision fiascoes continue: Space Shuttle
Challenger and a groupthink framework.
Sonnenwald, D. (1996).
Communication roles that support collaboration during the design process.
Constant, D., Kiesler, S.,
& Sproull, L. (1994). What's mine is ours, or is it? A study of attitudes
about information sharing.
Thur. April 6.
Pool, I. D. S. (1973).
Communication systems. pp 3-36.
Harnad, S. (1990). Scholarly
skywriting and the prepublication continuum of scientific inquiry.
Smith, L. C. (1981). Citation
analysis.
(Optional) Garvey, W. D.
(1979). The role of scientific communication in the conduct of research and the
creation of scientific knowledge.
Thur. April 13.
Gasaway, L. (1998).
Copyright, the Internet, and other legal issues
Thur. April 20
Doctor, R. D. (1992). Social
equity and information technologies: Moving toward information democracy.
Anderson, R., Bikson, T.,
Law, S., & Mitchell, B. (1995). Universal access to e-mail: Feasibility and
societal implications. Santa Monica,
CA: RAND [Read: Summary xiii-xxiii AND
Chapter One: Introduction p. 1-12.]
Thur. April 27.
Thur. May 4. Project Presentations