Questions

How to deal with ASK in practical situations?

Can we cut out confirm in the comm. Process?

How to build trust/overcome outsider stigma to encourage change

How long does it take for people to accept change?

Why is change difficult?

Should we give suggestions when people don’t know/say what they want (like search engines)?

Is it reasonable to expect a system to do what reference librarians find difficult?

What determines which competing technologies are adopted (e.g., VHS/beta; MS/Linux)?

Biometrics issues!

2. Chatman 2 paper (Choi discussion leader)

3. Taylor paper (Conley-Spencer discussion leader)

4. Dervin & Nilan paper (Doh discussion leader)

5. The one-minute paper concept

What was the big point you learned in class today?

What is the main, unanswered question you leave class with today?