Evaluation Testing

The practitioner's guide to user experience design

Read these to prepare for class discussion

  1. Chapter 4, Innovation Is Not for Innovation's Sake
    pages 125-142
    in Miller, L. (2015). The practitioner's guide to user experience design.
    New York; Boston: Grand Central Publishing.
  2. Universal Principles of Design
  3. Universal principles of design
    The principle of uncertainty, 244
  4. Universal principles of design
    The principle of weakest link, 262
  5. a relevant article from the Nielsen Norman Group
    10 Usability Heuristics for User Interface Design


Optional readings which may come up in class discussions

Frøkjær, E., & Hornbæk, K. (2008). Metaphors of human thinking for usability inspection and design. ACM Transactions on Computer-Human Interaction, 14(4), Article 20.

Agarwal, R., & Venkatesh, V. (2002). Assessing a firm's web presence: a heuristic evaluation procedure for the measurement of usability. Information Systems Research, 13(2), 168-186.

Levi, M. D., & Conrad, F. G. (1996). A heuristic evaluation of a World Wide Web prototype. interactions, 3(4), 50-61.

Muller, M. J., Matheson, L., Page, C., & Gallup, R. (1998). Participatory heuristic evaluation.
interactions, 5(5), 13-18.

Hvannberg, E.T., Law, E.L.-C., & Lárusdóttir, M.K. (2007). Heuristic evaluation: Comparing ways of finding and reporting usability problems. Interacting with Computers, 19(2), 225-240.