Evaluation Testing
Read these to prepare for class discussion
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Chapter 4, Innovation Is Not for Innovation's Sake
pages 125-142
in Miller, L. (2015). The practitioner's guide to user experience design.
New York; Boston: Grand Central Publishing. -
Universal principles of design
The principle of uncertainty, 244 -
Universal principles of design
The principle of weakest link, 262 -
a relevant article from the Nielsen Norman Group
10 Usability Heuristics for User Interface Design
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Optional readings which may come up in class discussions
Frøkjær, E., & Hornbæk, K. (2008).
Metaphors of human thinking for usability inspection and design.
ACM Transactions on Computer-Human Interaction, 14(4), Article 20.
[PDF]
Agarwal, R., & Venkatesh, V. (2002).
Assessing a firm's web presence: a heuristic evaluation procedure for the measurement of usability.
Information Systems Research, 13(2), 168-186.
[PDF]
Levi, M. D., & Conrad, F. G. (1996).
A heuristic evaluation of a World Wide Web prototype.
interactions, 3(4), 50-61.
[PDF]
Muller, M. J., Matheson, L., Page, C., & Gallup, R. (1998).
Participatory heuristic evaluation.
interactions, 5(5), 13-18.
[PDF]
Hvannberg, E.T., Law, E.L.-C., & Lárusdóttir, M.K. (2007).
Heuristic evaluation: Comparing ways of finding and reporting usability problems.
Interacting with Computers, 19(2), 225-240.
[PDF]
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