Understanding the task environment

Universal Principles of Design

Read these to prepare for class discussion

  1. Universal principles of design
    The Principle of Confirmation, 54
  2. Universal principles of design
    The Principle of Iteration, 142
  3. a relevant article from the Nielsen Norman Group
    Horizontal Attention Leans Left
  4. MacLean, A.; Young, R. M.; Bellotti, V. M. E.; & Moran, T. P. (1991). Questions, options and criteria: Elements of design space analysis. Human-Computer Interaction, 6(3&4), 201-250.
    (Reprinted in Moran, T. P., & Carroll, J. M. (1996). Design Rationale: Concepts, Techniques, and Use. Mahwah, NJ: Lawrence Erlbaum, 53-105. [QA76.9.S88 D474 1996]
    Focus your reading on sections 1-2


We will discuss where we are in our task understanding, similar to the way we discussed our user understanding earlier

Then we will discuss this article about "Once we know the core tasks and persona types, we can start to stitch together a cohesive narrative."


Mad Men - The Carousel from Josip Kostic on Vimeo.