Developing the user profile(s)
Read this to prepare for class discussion
-
Universal principles of design
Personas, 182 -
Universal principles of design
Mental Model, 154 -
a relevant article from the Nielsen Norman Group
User Expertise Stagnates at Low Levels -
Head, A. J. (2003).
Personas: setting the stage for building usable information sites.
Online, 27(4), 14-21.
[PDF]
Optional readings which may come up in class discussions
Personas
Hudson, W. (November 01, 2013).
User stories don't help users: Introducing persona stories.
Interactions, 20, 6, 50-53.
[PDF]
Pruitt, J., & Adlin, T. (2006).
The Persona Lifecycle: Keeping People in Mind throughout Product Design
,
Amsterdam: Elsevier/Morgan Kaufmann.
[HF5415.15 .P79 2006]
Mulder, S., & Yaar, Z. (2006).
The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web
,
Amsterdam: Elsevier/Morgan Kaufmann.
[HF5415.1265 .M85 2007]
Kuniavsky, M., Goodman, E., & Moed, A. (2012).
User profiles.
In
Observing the User Experience: A Practitioner's Guide to User Research
,
Waltham, MA: Morgan Kaufmann., 482-501.
[QA76.9.H85 K86 2003]
Courage, C., & Baxter, K. (2005).
Step 2: Personas.
In
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
,
San Francisco: Morgan Kaufmann, 47-52.
[QA76.9.H85 C69 2005]
or as e-book]
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Sources of data on Internet users
-
Roper Center Public Opinion Archives
iPoll databank -
U.S. Dept. of Commerce, Economics and Statistics Administration, U.S. Census Bureau.
Current Population Reports: Computer and Internet Use in the United States
Publications about Internet Access and Usages - ClickZ Stats
-
Surveying the Digital Future: A Longitudinal International Study of the Individual and Social Effects of PC/Internet Technology
,
Center for a Digital Future, Annenberg School, University of Southern California. - Pew Internet & American Life Project
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