The process of design

Read this to prepare for class discussion
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Universal principles of design
Development Cycle, 78 -
Gulliksen, J., & Göransson, B. (2003).
Key principles for user-centred systems design.
Optional readings which may come up in class discussions
Gulliksen, J., Göransson, B., Boivie, I., Vlomkvist, S., Persson, J., & Cajander, A. (2003).
Key principles for user-centred systems design.
Behaviour & Information Technology, 22(6), 397-409.
[PDF]
Read about the key principles - section 4, p401-403.
Thackara, J. (2001).
The design challenge of pervasive computing.
interactions, 8(3), 46-52.
[PDF]
With particular attention to the "Articles of Association Between Design, Technology, and The People Formerly Known as Users" on p.50.