Evaluation Testing

Universal Principles of Design

Read these to prepare for class discussion

  1. Universal principles of design
    The principle of uncertainty, 244
  2. Universal principles of design
    The principle of weakest link, 262
  3. a relevant article from the Nielsen Norman Group
    10 Usability Heuristics for User Interface Design

Optional readings which may come up in class discussions

Frøkjær, E., & Hornbæk, K. (2008). Metaphors of human thinking for usability inspection and design. ACM Transactions on Computer-Human Interaction, 14(4), Article 20.
[PDF]

Agarwal, R., & Venkatesh, V. (2002). Assessing a firm's web presence: a heuristic evaluation procedure for the measurement of usability. Information Systems Research, 13(2), 168-186.
[PDF]

Levi, M. D., & Conrad, F. G. (1996). A heuristic evaluation of a World Wide Web prototype. interactions, 3(4), 50-61.
[PDF]

Muller, M. J., Matheson, L., Page, C., & Gallup, R. (1998). Participatory heuristic evaluation.
interactions, 5(5), 13-18.
[PDF]

Hvannberg, E.T., Law, E.L.-C., & Lárusdóttir, M.K. (2007). Heuristic evaluation: Comparing ways of finding and reporting usability problems. Interacting with Computers, 19(2), 225-240.
[PDF]

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