relating organizational memory

read to prepare yourselves for session 20

  1. Czwerinski, M., Gage, D.W., Gemmell, J., Marshall, C.C., Perez-Quinones, M., Skeels, M.M. and Catarci, T. (January 01, 2006). Digital memories in an era of ubiquitous computing and abundant storage. Communications of the Acm, 49, 1, 44-50.
  2. Srinivasan Rao, V., & Goldman-Segall, R. (January 01, 1995). Capturing Stories in Organizational Memory Systems: The Role of Multimedia. Proceedings of the Hawaii International Conference on System Sciences, 28, 333-341.

things we'll talk about


  • plan to discuss story-telling within organizations
  • plan to share stories of personal experiences within organizations
  • how do stories and collective memory within an organization influence its organizational culture?
  • does an organization with a long history and an extensive organizational memory have an advantage over a similar, but newer, organization that does not have much organizational memory?
slides for session 20