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Phase I
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Timeline & Results : Phase I: Documents

Email Survey Results - Fall 2002

Also available in a printable format (pdf)

Who responded:
Top department responders:
At Duke: At UNC:
Duke Clinical Research Institute Library
Library Medicine
Pediatrics Kenan Flagler School of Business
Psychiatry & Behavioral Science School of Social Work
Anesthesiology FPG Child Development Center
How many emails are received in a day?
How much time is spent on email?
Most popular types of email software:
Who do you get technical help from?
Some typical concerns:
  • Unsolicited email
  • Management & organization of email
  • Memory/size limits for mail boxes
  • Lack of time to manage/respond to/read email
  • Privacy and confidentiality of email communications
  • Volume of emails too much to handle

 

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Managing the Digital University Desktop / University of North Carolina at Chapel Hill / School of Information and Library Science / 100 Manning Hall, CB 3360 / Chapel Hill, NC 27599-3360