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Frequently Asked Questions - Background and Information

Using campus-wide surveys and in-depth interviews, the MDUD project staff have identified frequently asked questions regarding email and electronic file management on the campuses of UNC Chapel Hill and Duke University.

The FAQs presented on this website attempt to answer these common questions and provide suggestions for more efficient management of email and electronic records.

Please send any comments or suggestions to our project team at



Managing the Digital University Desktop / University of North Carolina at Chapel Hill / School of Information and Library Science / 100 Manning Hall, CB 3360 / Chapel Hill, NC 27599-3360