WEEK 5: September 15 & 17

September 15: Digital Users

  • Fang, W. (2007). Using Google Analytics for Improving Library Website Content and Design: Case Study. Library Philosophy and Practice, June 1-17.
  • Paul F. Marty. Museum Websites and Museum Visitors: Digital Museum Resources and their Use. Museum Management and Curatorship, 23 (1), 81-99. http://dx.doi.org/10.1080/09647770701865410/li>
  • Walsh, D., & Hall, M. M. (2015). Just looking around: Supporting casual users initial encounters with Digital Cultural Heritage. In Proceedings of the first international workshop on Supporting Complex Search Tasks (Vol. 1338). http://ceur-ws.org/Vol-1338/paper_6.pdf
  • Irene M. H. Herold (2010) Digital Archival Image Collections: Who Are the Users?, Behavioral & Social Sciences Librarian, 29:4, 267-282, DOI: 10.1080/01639269.2010.521024

September 17: What is outreach; need for outreach in cultural heritage institutions

  • Brett, J., & Jones, J. (2013). Persuasion, Promotion, Perception: Untangling Archivists' Understanding of Advocacy and Outreach. Provenance: The Journal of the Society Of Georgia Archivists, 31(1), 51-74.
  • Victor, G. (2008). “Who's that knocking on our door?” Archives, outreach and community.” Journal of the Society of Archivists 29(1), 1-8.
  • Hui-Yun S. & Hepworth, M. (2013) Modelling community engagement in public libraries. Malaysian Journal of Library & Information Science: Vol. 18 Issue 1, p1-13, 13p
  • Essinger, C. and Ke, I. (2013). Outreach: What Works. Collaborative Librarianship 5(1), 52-58


  • Horton, R. (2001). Cultivating our garden: Archives, community, and documentation. Archival Issues 26(1), 27-40.