Before discussing methods, review plan for assignment 5
23a.evaluation overview
Read this to prepare for class discussion
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from Sharp, Rogers, & Preece,
Chapter 12, Introducing evaluation, 433-454
Chapter 13, An evaluation framework, 455-475 -
Mao, J.-Y., Vredenburg, K., Smith, P. W., & Carey, T. (2005).
The state of user-centered design practice.
Communications of the ACM, 48(3), 105-109.
Optional readings which may come up in class discussions
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Holzinger, A. (2005).
Usability engineering methods for software developers.
Communications of the ACM, 48(1), 71-74. -
McNamara, N., & Kirakowski, J. (2006).
Functionality, usability, and user experience: Three areas of concern.
interactions, 13(6), 26-28.
23b.usability inspection methods
Read this to prepare for class discussion
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Universal principles of design
The principle of uncertainty, 244 -
from Sharp, Rogers, & Preece,
Chapter 15, Evaluation: inspections, analytics, and models, 505-529
Optional readings which may come up in class discussions
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Frøkjær, E., & Hornbæk, K. (2008).
Metaphors of human thinking for usability inspection and design.
ACM Transactions on Computer-Human Interaction, 14(4), Article 20. -
Agarwal, R., & Venkatesh, V. (2002).
Assessing a firm's web presence: a heuristic evaluation procedure for the measurement of usability.
Information Systems Research, 13(2), 168-186. -
Levi, M. D., & Conrad, F. G. (1996).
A heuristic evaluation of a World Wide Web prototype.
interactions, 3(4), 50-61. -
Muller, M. J., Matheson, L., Page, C., & Gallup, R. (1998).
Participatory heuristic evaluation.
interactions, 5(5), 13-18. -
Hvannberg, E.T., Law, E.L.-C., & Lárusdóttir, M.K. (2007).
Heuristic evaluation: Comparing ways of finding and reporting usability problems.
Interacting with Computers, 19(2), 225-240.
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