04.Developing the user profile(s)
Read this to prepare for class discussion
-
Universal principles of design
Personas, 182
Mental Model, 154 -
Head, A. J. (2003).
Personas: setting the stage for building usable information sites.
Online, 27(4), 14-21. -
from Sharp, Rogers, & Preece,
Chapter 10, Establishing requirements- User characteristics, 360-361
Optional readings which may come up in class discussions
PERSONAS
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Pruitt, J., & Adlin, T. (2006).
The Persona Lifecycle: Keeping People in Mind throughout Product Design ,
Amsterdam: Elsevier/Morgan Kaufmann. [HF5415.15 .P79 2006]
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Mulder, S., & Yaar, Z. (2006).
The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web ,
Amsterdam: Elsevier/Morgan Kaufmann. [HF5415.1265 .M85 2007]
-
Kuniavsky, M. (2003).
User profiles.
In Observing the User Experience: A Practitioner's Guide to User Research , Morgan Kaufmann, 128-157. [QA76.9.H85 K86 2003]
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Courage, C., & Baxter, K. (2005).
Step 2: Personas.
In Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques , San Francisco: Morgan Kaufmann, 47-52. [QA76.9.H85 C69 2005
or as e-book] -
Wodtke, C. (2003).
How to create personas.
In Information Architecture: Blueprints for the Web , New Riders Press, 165-178. [TK5105.888 .W637 2003] - iPoll database, Roper Center
-
Day, J.C., Janus, A., & Davis, J. (2005, October).
Current Population Reports: Computer and Internet Use in the United States: 2003 ,
U.S. Dept. of Commerce, Economics and Statistics Administration, U.S. Census Bureau. - ClickZ Stats. Formerly CyberAtlas
-
Surveying the Digital Future: A Longitudinal International Study of the Individual and Social Effects of PC/Internet Technology
,
Center for a Digital Future, Annenberg School, University of Southern California. - Pew Internet & American Life Project
-
A Nation Online: Entering the Broadband Age
(2004). U.S. Dept. of Commerce. -
Table No. 913. Internet Access and Usage, and Online Service Usage
U.S. Census Bureau.
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Useful, but not available online
SOURCES OF DATA ON INTERNET USERS
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