05.understanding the user's task
some examples of interface design ideas
Read this to prepare for class discussion
-
Universal principles of design
Heirarchy of needs, 124 -
from Sharp, Rogers, & Preece,
Chapter 2, Understanding and conceptualizing interaction- Section 2.2, Understanding the problem space and conceptualizing design, 36-40
- Section 2.3, Conceptual models, 40-43
- Section 2.6, Paradigms, theories, models, and frameworks, 55-61
-
from Sharp, Rogers, & Preece,
Chapter 3, Understanding users- Section 3.3.1, Mental models, 86-88
- Section 3.3.2, Gulfs of execution and evaluation, 88-89
- Section 3.3.3, Information processing, 89-91
-
from Sharp, Rogers, & Preece,
Chapter 10, Establishing requirements- Section 10.4, Data gathering for requirements, 363-370
- Section 10.5, Data analysis, interpretation, and presentation, 370-373
-
Uden, L., Valderas, P., & Pastor, O. (2008).
An activity-theory-based model to analyse Web application requirements.
Information Research, 13(2), paper 340.
Read only the following sections:
⇒ Activity theory background
⇒ Activities, actions and operations
⇒ Applying activity theory to the analysis of Web application requirements
⇒ Benefits of activity theory for Web requirements
Optional readings which may come up in class discussions
-
Johnson, J., & Henderson, A. (January 01, 2002).
Design: Conceptual Models: Begin By Designing What to Design.
Interactions New York-, 25-33
ON METAPHORS
-
Hudson, W. (2000).
Metaphor: a double-edged sword.
interactions, 7(3): 11-15. [ACM Digital Library]
ON COGNITIVE TASK ANALYSIS
-
Vicente, K. J. (1999).
Cognitive Work Analysis: Toward Safe, Productive, and Healthy Computer-Based Work.
Mahwah, NJ: Lawrence Erlbaum. [QA76.9.H85 V515 1999 or as e-book]
⇒ Chapter 4, Descriptive approaches to work analysis: "What workers really do", p87-108
-
Wei, J., & Salvendy, G. (2004).
The cognitive task analysis methods for job and task design: review and reappraisal.
Behaviour & Information Technology, 23(4), 273-299.
ON ACTIVITY THEORY
-
Wilson, T.D. (2006).
A re-examination of information seeking behaviour in the context of activity theory.
Information Research, 11(4), paper 260. -
Constantine, L.L. (2006).
Activity modeling: Toward a pragmatic integration of activity theory with usage-centered design.
Techical Paper. Draft - Revision 2.0.
Funchal, Portugal: Laboratory for Usage-Centered Software Engineering, Department of Mathematics and Engineering, University of Madeira. -
Kaptelinin, V. (1996).
Activity theory: implications for human-computer interaction.
In Nardi, B. A. (ed.), Context and Consciousness: Activity Theory and Human-Computer Interaction. Cambridge, MA: MIT Press, 103-116. [QA76.9.H85 C68 1996]
-
Bertelsen, O. W., & Bødker, S. (2003).
Activity theory.
In Carroll, J. M. (ed.), HCI Models, Theories, and Frameworks: Toward a Multidisciplinary Science. Amsterdam: Morgan Kaufmann, 291-324. [QA76.9 .H85 C367 2003]
-
Kuutti, K. (1996).
Activity theory as a potential framework for human-computer interaction research.
In Nardi, B. A. (ed.), Context and Consciousness: Activity Theory and Human-Computer Interaction. Cambridge, MA: MIT Press, 17-44. [QA76.9.H85 C68 1996]
-
Engeström, Y. (2000).
Activity theory as a framework for analyzing and redesigning work.
Ergonomics, 43(7), 960-974.
ON GOMS
-
John, B. E. (2003).
Information processing and skilled behavior.
In Carroll, J. M. (ed.), HCI Models, Theories, and Frameworks: Toward a Multidisciplinary Science. Amsterdam: Morgan Kaufmann, 55-101. [QA76.9 .H85 C367 2003]
-
John, B. E., & Kieras, D. E. (1996).
Using GOMS for user interface design and evaluation: which technique?
ACM Transactions on Computer-Human Interaction, 3(4), 287-319. [ACM Digital Library] -
John, B. E., & Kieras, D. E. (1996).
The GOMS family of user interface analysis techniques: comparison and contrast.
ACM Transactions on Computer-Human Interaction, 3(4), 320-351. [ACM Digital Library]
ON FITTS' LAW
-
MacKenzie, I. S. (2003).
Motor behavior models for human-computer interaction.
In Carroll, J. M. (ed.), HCI Models, Theories, and Frameworks: Toward a Multidisciplinary Science. Amsterdam: Morgan Kaufmann, 27-54. [QA76.9 .H85 C367 2003]
Useful, but not available online
-
Bødker, S. (1991).
Through the Interface: A Human Activity Approach to User Interface Design.
Hillsdale, NJ: Lawrence Erlbaum.[QA76.9.H85 B63 1991]
⇒ Chapter 2, Human activity and human-computer interaction, p18-56.
[top]