The Information School --
University of Washington
Summer 2001 - June 18-June 29 - 12:30 to 3:30 pm (Monday-Friday)
Instructor: Evelyn
Daniel
If you are registered for this course, please go to Student Information
Form, fill it out and submit
it.
Objectives of the
Course
On conclusion of this course, you should be able to:
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Apply the key marketing concepts to libraries and other information
service organizations
Evaluate selections from the marketing literature for relevance to the LIS field
Create a marketing plan for a library or other information
organization of your choice
Think
in marketing terms about all aspects of an organization
Demonstrate good collaborative skills in working with classmates and
instructor to make the course an effective and efficient learning
environment
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Textbook
and
Other Readings
The required textbook is:
Philip Kotler (2001). A Framework for Marketing Management.
Upper Saddle River, NJ: Prentice Hall.
We will follow the general outline of the textbook, although sometimes in
a different order (see the schedule). Plan about two hours of outside
reading for each class period -- usually two chapters of the text with
optional readings as a nice extra. (I may occasionally assign a reading or
a website) Check out the
reading list, the general marketing literature, relevant library marketing literature, relevant web sites, or
from other items that you come across that relate to the topic we will be
discussing.
Some print journals you may want to examine are:
- Journal of Advertising Research
- Journal of Marketing
- Journal of the Academy of Marketing Science
- Marketing Library Service: MLS
- Marketing
Research
- Research in Marketing
- Sales and Marketing Management
In addition, you will want to explore the LIS literature in marketing and
compare the business marketing approach of the text with the nonprofit or
internal orientation of libraries and other information service
organizations. Please become familiar with the general marketing books,
journals and websites. Here is a short Reading List
that is more library-related
and contains some short annotations. This was prepared for a workshop
earlier this summer but you may find it useful.
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Conduct of the
Class
The class will be a combination of lecture and
discussion. You will want to participate actively in class discussions by
asking and responding to questions and by offering your observations and
ideas. Participation in class is important; it can be accomplished in
several ways, e.g., providing examples, comments, questions, and
information during class sessions, providing "afterthoughts" on the listserv,
working with classmates in team work exercises and the term project, making suggestions for
class conduct directly to me.
Class policies that you should be aware of:
- All assignment deadlines will be posted in advance, insofar as possible prior to the beginning of the
class. In the
event a deadline adjustment is announced during a class session, you are
responsible for knowing about it (It's useful to have a class buddy).
- In so far as possible, it would be good to have assignments posted to a class website and available to other
members of the class for comment. An open atmosphere in which members of
the class comment in helpful ways on each other's work is encouraged.
- Assistance to one another is encouraged. If you work as a team,
all members of the team will receive the same grade unless there is
overwhelming evidence to the contrary.
- Attendance at every class session is expected. If you
have an unavoidable absence, please let me know ahead of time, if
possible. (See comment about a class buddy above)
- Asssigned chapters of the text and other readings are to be completed
prior to scheduled sessions.
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Graded
Activities
Most of the
assignments may be done either as a team or individually; if done as a team,
both students will receive the same grade unless there is overwhelming
evidence why it should be otherwise.
Note: For this summer two week course, I understand your grade will be a
credit/no credit so "grading" will refer to the evaluative information you
receive from me for the assignments that you turn in.
Please see Assignments
for more detail about
the assignments and when each piece is due.
Grading will be based on the following weights:
Assignments
Class Participation
Market Audit Paper or Marketing Project Part I*
Short Exercise 1
Short Exercise 2
Short Exercise 3
Short Exercise 4
Group-led Class Activity
Market Audit Paper Revised (Consultant report)or Marketing
Project Part II* |
3 credits
20%
10% (or 20% for Project)
10%
10%
10%
10%
15%
15% (or 25% for Project)
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Note: If you choose the Marketing Project in place of the
Market Audit
Paper you will need to do only one or two of the short exercises (your
choice).
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Revised
6/19/2001.
Evelyn Daniel,
Instructor
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