INLS 582_001, Systems Analysis

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Schedule

January February March April

Notes:
This tentative schedule lists the  topics, readings, and assignments for the semester. Readings or assignments may be adjusted as needed.

Thursday 1/9/14, Class 1.  Introduction
Business: Discussion leaders for Case Study 1
Assignment:
Case Studies 1 discussion leader comments due by 5pm Tuesday 1/14/14
Case Studies 2-4 preferences due by Tuesday, 1/21/14
Check Sakai access
Review course syllabus, requirements, policies in Sakai
Tuesday 1/14/14, Class 2. Information Systems, Information Systems Analysis -- what are they?
Preparation: Read
Sellen, A. & Harper, R. (2002). The future of paper. In Sellen & Harper, The Myth of the Paperless Office, Cambridge, MA: The MIT Press. Ch. 7, pp. 185-212.
Business: Discuss the Project.
Assignment: Case Study 1 discussion leader comments due today by 5pm.
Thursday  1/16/14, Class 3. The Systems Development Life Cycle; Case Study 1
Preparation: Read
Beyer & Holtzblatt, Ch. 1, Introduction
Batra, D., Xia, W., VanderMeer, D. & Dutta, K. (2010). Balancing Agile and structured development approaches to successfullly manage large distributed software projects: A case study from the cruise line industry. Communications of the Association for Information Systems, 27, Article 21, 379-394.
Case Study 1: Jaferian, P., Botta, D., Hawkey, K., & Beznosov, B. (2009). A case study of enterprise identity management system adoption in an insurance organization. Proceedings of the Symposium on Computer Human Interaction for the Management of Information Technology (CHIMIT), 46-55.
Tuesday 1/21/14, Class 4. Models
Preparation: Read
Assignment: Case Studies 2-4 preferences due today.
Thursday  1/23/14, Class 5. Problem definition; feasibility study
Preparation:
Davis, W. (1999). The problem statement.  In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 12, 87-90.
Davis, W. (1999). The feasibility study. In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 13, 91-96.
Assignment: Assign Problem Definition, due Thursday 2/6/14.
Tuesday 1/28/14 Class 6. Contextual inquiry; information gathering
Preparation: Read
Swan, L., Taylor, A., & Harper, R. (2008). Making place for clutter and other ideas of home. ACM Transactions on Computer-Human Interaction, 15(2), Article 9.
Beyer & Holtzblatt, Ch. 2, Gathering Customer Data & Ch. 3, Principles of contextual inquiry.
Thursday 1/30/14, Class 7. CI; InfGath, cont.
Preparation: Read
Beyer & Holtzblatt, Ch. 4, Contextual inquiry in practice.
Gellatly, A., Hansen, C., Highstrom, M & Weiss, J. (2010). Journey: General Motors' move to incorporate contextual design into its next generation of automotive HMI designs. Proceedings of the Second International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 156-161.
Tuesday 2/4/14, Class 8. Project management
Preparation: Read
Armour, P. (2002). Ten unmyths of project estimation. Communications of the ACM, 45(11), 15-18.
Project Management Institute Browse the website, especially "About Us" and "Certification" pages.
Thursday 2/6/14, Class 9. Scenarios; personas
Preparation: Read
Assignment:
Problem Definition due today.
Submit problem preferences by Friday, 2/7/14, 11:00 a.m.; review candidate problems.
Tuesday 2/11/14, Class 10. Project/Team organization
Preparation: Read
Burdman, J. (1999). Communication issues. In Collaborative Web
Development: Strategies and Best Practices for Web Teams. Reading, MA: Addison-Wesley, 75-87.
Mark, G. (1998).  Building virtual teams: Perspectives on communication, flexibility and trust. ACM SIGGROUP Bulletin, 19(3), 38-41.
Assignment: Assign Information Gathering Plans, due Tuesday, 2/25/14.
Thursday 2/13/14, Class 11. Use cases 
Preparation: Read
Tuesday 2/18/14, Class 12. Artifact models; flow charts
Preparation: Read
Beyer & Holtzblatt, Ch. 6, Work models: The artifact model, pp. 102-107.
Thursday 2/20/14, Class 13. Activity models
Preparation: Read
Assignment: Assign Work Models, due Thursday 3/6/14.
Tuesday 2/25/14, Class 14.  No class will be held this Tuesday. However, the assignment is still due and must be submitted via Sakai by our normal class time of 11am.
Assignment:  Information Gathering Plans due today.
Thursday 2/27/14, Class 15. Sequence model; decision models
Preparation: Read
Beyer & Holtzblatt, Ch. 6, Work models: The sequence model, pp. 96-101.
Tuesday 3/4/14, Class 16. Flow models
Preparation: 
Beyer & Holtzblatt, Ch. 6, Work models: The flow model, pp. 89-96
Assignment: Case Study 2 discussion leader comments due 5pm today.
Thursday 3/6/14, Class 17. Case Study 2; Interpretation
Preparation: Read
Assignment: Work Models due today.
Tuesday 3/11/14, Spring Break, No Class.
Thursday, 3/13/14, Spring Break, No Class.
Tuesday 3/18/14, Class 18. Physical models, cultural models
Preparation: Read
Beyer & Holtzblatt, Ch. 6, Work models: The physical model, pp. 115-123.
Beyer & Holtzblatt, Ch. 6, Work models: The cultural model, pp.  107-115.
Monk, A. & Howard, S. (1998).The rich picture: a tool for reasoning about work context.  interactions, 5(2), 21-30.
Thursday, 3/20/14, Class 19. Entity-relationship (ER) models
Preparation: Read
Elmasri, R. & Navathe,  S. (2007).  Ch. 7, Data modeling using the entity-relationship (ER) model, sections 7.1-7.4. In Fundamentals of Database, 6th edition. Addison Wesley. (Note: Ch. 3.1-3.4 in earlier editions)
Assignment: Project Draft Models 1 due today.
Tuesday, 3/25/14, Class 20. ER models, cont.
In Class:
Schedule project presentations
Assignment:
Assign ER Model, due Thursday 4/3/14.
Case Study 3 discussion leader comments due 5pm today.
Thursday 3/27/14, Class 21. Data dictionary; CRUD; Case Study 3
Preparation: Read
Tuesday 4/1/14, Class 22. Card sorting; web models; Consolidation
Preparation: Read
Rosenfeld, L. & Morville, P. (2006). Information  Architecture for the World Wide Web. O'Reilly. Ch. 10.7.2, Card sorting and Ch. 12.1 - 12.4, Design and Documentation
Beyer & Holtzblatt, Ch. 9, Creating one view of the customer. Read pp. 151-163. 
Beyer & Holtzblatt, Ch. 11, Work redesign. "Directed skimming": please read all figures, captions, and hints.
Thursday 4/3/14, Class 23. User Environment model; Accessibility
Preparation: Read
Beyer & Holtzblatt, Ch. 15, The User Environment Design.
Loiacono, E. (2004).  Cyberaccess: Web accessibility and corporate  America. Communications of the ACM, 47(12), 82-87.
Loiacono, E., Romano, N. & McCoy, S. (2009) The state of corporate website accessibility. Communications of the ACM, 52(9), 128-132.
Read about the Federal Government's Section 508. I recommend: the 508 Laws and summary of standards; Accessibility Tools; and FAQs.
Look at W3C's Web Accessibility Initiative, including  the Web Content Accessibility Guidelines Overview
Assignment: ER Model due today.
Tuesday 4/8/14, Class 24. Accessibility, continued
Assignment: Project Draft Models 2 due today.
Thursday 4/10/14, Class 25. Risk and Change
Preparation: Read
Lorenzi, N,. & Riley, R. (2000). Managing Change: An Overview. Journal of the American Medical Informatics Association, 7, 116-124.
Sicotte, C. et al. (2006). A risk assessment of two interorganizational clinical information systems. Journal of the American Medical Informatics Association, 13, 557-566.
Tuesday, 4/15/14, Class 26. Design ethics
Preparation: Read
Friedman, B. (1996). Value-sensitive design. interactions 3(6), 17-23.
Shilton, K. (2010). Technology development with an agenda: Interventions to emphasize values in design. Proceedings of the ASIS&T  2010 Annual Meeting.
Assignment: Case Study 4 discussion leader comments due 5pm today.
Thursday 4/17/14, Class 27. Case Study 4; Wrap-up
Preparation: Read
Case Study 4: Guillemette, M., Fontaine, I., Caron, C. (2009). A hybrid tracking system of human resources: A case study in a Canadian university. Communications of the Association for Information Systems, 24(1), Article 15.
Tuesday 4/22/14, Class 28. Project presentations
Thursday, 4/24/14, Class 29. Project presentations
Tuesday, 4/29/14, Final Deliverables. Project Specifications and Team Evaluations due no later than 12:00pm (the course's final exam time).


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