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This project aims to define a procedure for developing a set of
usability guidelines for PHR development, use, and sharing; and
relate PHR usability to the Health Maintenance Consortium grant
as a user-oriented way to maintain (and extend) behavior changes.
Specifically, the work to date has focused on identifying and codifying
the evidence base and conducting four specific user studies to extend
the literature base. At this point, three general facets that have
emerged: PHR functionality (the kinds of actions people take with
PHRs), PHR data types (the kinds of data people expect to have in
PHRs), and usability issues especially pertinent to PHRs. We have
identified more than 100 papers pertinent to PHRs and/or usability
and we have designed four specific user studies that are undergoing
IRB review. We expect to collect data in April-May.
The four studies are: PHR Needs Assessment that aims to identify
the range of uses for which people might create and maintain personal
health records, the types of data they might wish to keep in their
personal health records, and the privacy and security issues that
are most important to the users of personal health records; Visualizing
Medical Test Results that aims to quantify the impact of how presenting
medical test results in graphical form affects lay peoples accuracy,
satisfaction and perceived risk; Survey of Use of Personal Medication
Health Records by Older Adults that aims to determine how adults
aged 55 and older who take multiple medications manage information
about their medications, with whom they share information about
their medications, and what information they share; and Interplay
of interactivity and information organization on cognitive, affective,
and usability responses to PHR use that aims to determine the interaction
between interactivity, which tends to be a positive design goal,
and information complexity (Final report).
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