Jan.6-27	Career Paths and Venues Role of the Special Librarian Core Competencies Settings – Information Work Environments Knowledge Management – A First Look
Feb.1-Mar.1	Managing a Special Library Analyzing the Environment Mission, Service Offerings Staffing Space and Equipment Budgeting
Mar.3-Apr.5	Planning Service Offerings Collection Considerations Service Performance Standards Designing an Intranet
Apr.7-19	Demonstrating the Library’s Value Measuring Impact Evaluating Results Reporting and Disseminating
Apr.21-May4	Current Issues and Trends Knowledge Management Marketing Competitive Intelligence Productivity and Value Ethics Training Consumer Satisfaction Measures