INLS 247: SPECIAL LIBRARIES AND KNOWLEDGE MANAGEMENT
Course Calendar

MODULE 3 SCHEDULE AND READINGS

Mar. 3 - Apr. 5, 1999

Mar.3Mar.8,10Mar.15Mar.17Mar.22
Mar.24Mar.29Mar.31 Apr.5

Date

Topic

Readings

Mar. 3

Collection Development - I

Review Assignment #3

Review Assignment 3: Intranet Design, Collection Detail, and Performance Standards

Davenport, Chap.3, "Knowledge Generation"

Porter, Chap.5, "Where does Information Comes From?"

Buchanan, Leigh, "The Smartest Little Company in America," Inc. Online January 1999.

Davenport, Tom, "Managing Customer Knowledge," CIO Online June 1, 1998.

Mar. 8
Mar. 10

Spring Break. Have a good one!

Mar. 15

Services and Performance Standards - I

International Coalition of Library Consortia (ICOLC). Guidelines for Statistical Measures of Usage of Web-Based Indexed, Abstracted, and Full Text Resources. November 1998.

Gillman, Peter, "Analyzing the Organization's Information Needs," in Handbook of Special Librarianship and Information Work 1997. On reserve.

Cram, Jennifer, "Performance Management, Measurement and Reporting in a Time of Information-centred Change," The Australian Library Journal 45 (August 1996) 225-238.

Mar. 17

Intranet - I

McQueen, Howard and Jane DeMatteo, "Intranets: New Opportunities for Information Professionals," Online (Jan/Feb 1999) 15-22.

Miller, Kathy, "Marketing Your Services Through Electronic Media," Marketing Library Services 9:6 (September 1995) 1-3.

Morton, Ciaran, "Intranets: Some Problems and Solutions," Managing Information 5:4 (May 1998) 26-27.

Mar. 22

Collection Development - II

Porter, Chap. 6, "How is the Information Organized?"

Davenport, Chap.4, "Knowledge Codification and Coordination"

Bates, Mary Ellen, "How to Implement Electronic Subscriptions," Online (May/June 1998) 80-84.

Eifrig, Janice and Carol Roberts, "Creating an Online Client Information Database," Information Outlook July 1998.

Okerson, Ann, "How to Negotiate Licenses for Consortia," Marketing Library Services 11 (June 1997) 4-5.

Mar. 24

Performance Standards - II

Beckman, Carol, Robert Schwarzwalder, and Charles Myers, "Benchmarking the Information Technology Analysts: Net Gain or Net Pain?" (Nov/Dec 1998) 35-45.

Tenopir, Carol and Lisa Ennis, "The Impact of Digital Reference on Librarians and Library Users," Online November 1998.

Mar. 29

Intranet - II

Knowledge management systems

MyLibrary@NCState

Doran, Kelly, "Metadata for a Corporate Intranet," Online (Jan/Feb 1999) 43-50.

Crawford, Walt, "Paper Persists: Why Physical Library Collections Still Matter," Online (Jan/Feb 1998) 42-48.

Matson, Lisa Dallape and David J. Bonski, "Do Digital Libraries Need Librarians?" Online November 1997.

Slawsky, Donna and Stephen Fleming, "Promoting Your Library: An Intranet Solution," Marketing Library Services 11:5 (July/August 1997) 1-3.

Mar. 31

Knowledge Management

BIG CLASS DISCUSSION

KM Readings

Apr. 5

Collections, Intranet, Performance Standards

Presentations by Teams

General Discussion

Read Assignment 4.

No other readings assigned.


GO TO MODULE 4



Revised 3/26/99.
Teresa Leonard