Below you'll find a TENTATIVE schedule for the semester. Please note that all topics/dates/etc. are subject to change at any time. I fully expect to make adjustments multiple times over the course of the semester.



23Class 1Introduction; Assign Case Study 1 Leaders
• Check Sakai access
• Review course syllabus, requirements, and policies
New:Case Study Preferences and Leadership
25Class 2Information Systems, Information Systems Analysis -- what are they?
Sellen, A. & Harper, R. (2002). The future of paper. In Sellen & Harper, The Myth of the Paperless Office, Cambridge, MA: The MIT Press. Ch. 7, pp. 185-212.
Due: Case Study 1 discussion leader comments
30Class 3The Systems Development Life Cycle; Case Study 1
• Beyer & Holtzblatt, Ch. 1, Introduction
Batra, D., Xia, W., VanderMeer, D. & Dutta, K. (2010). Balancing Agile and structured development approaches to successfullly manage large distributed software projects: A case study from the cruise line industry. Communications of the Association for Information Systems, 27, Article 21, 379-394.
• Case Study 1: Jaferian, P., Botta, D., Hawkey, K., & Beznosov, B. (2009). A case study of enterprise identity management system adoption in an insurance organization. Proceedings of the Symposium on Computer Human Interaction for the Management of Information Technology (CHIMIT), 46-55.
1Class 4Models
Due: Case Study 2-4 Preferences
6Class 5Problem Definition; Feasibility Study
Davis, W. (1999). The problem statement.   In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 12, 87-90.
Davis, W. (1999). The feasibility study. In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 13, 91-96.
New: Problem Definition
8Class 6Contextual Inquiry; Information Gathering
Swan, L., Taylor, A., & Harper, R. (2008). Making place for clutter and other ideas of home. ACM Transactions on Computer-Human Interaction, 15(2), Article 9.
• Beyer & Holtzblatt, Ch. 2, Gathering Customer Data & Ch. 3, Principles of contextual inquiry.
13Class 7Contextual Inquiry and Information Gathering, Continued
• Beyer & Holtzblatt, Ch. 4, Contextual inquiry in practice.
Gellatly, A., Hansen, C., Highstrom, M & Weiss, J. (2010). Journey: General Motors' move to incorporate contextual design into its next generation of automotive HMI designs. Proceedings of the Second International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 156-161.
15Class 8Project Management
Armour, P. (2002). Ten unmyths of project estimation. Communications of the ACM, 45(11), 15-18.
Project Management Institute Browse the website, especially "About Us" and "Certification" pages.
20Class 9Scenarios; Personas Due: Problem Definition
Due: Problem preferences due Wed 9/21/16 @ 11am
22Class 10Project/Team Organization
Burdman, J. (1999). Communication issues. In Collaborative Web
Development: Strategies and Best Practices for Web Teams. Reading, MA: Addison-Wesley, 75-87.
• Mark, G. (1998).  Building virtual teams: Perspectives on communication, flexibility and trust. ACM SIGGROUP Bulletin, 19(3), 38-41.
This is the day we'll form teams!
New: Information Gathering Plan
New: Draft Models 1 & 2
New: Sign up for private meetings
New: Final Project Deliverables
27Class 11Use Cases
29Class 12Artifact Models; Flow Charts
Beyer & Holtzblatt, Ch. 6, Work models: The artifact model, pp. 102-107.
4Class 13Activity Models Due: Information Gathering Plans
New: Work Models
6Class 14Sequence and Decision Models
• Beyer & Holtzblatt, Ch. 6, Work models: The sequence model, pp. 96-101.
11University DayNo Class (no UNC classes will be held between 9:30am-12:30pm)
13Class 15Flow Models
• Beyer & Holtzblatt, Ch. 6, Work models: The flow model, pp. 89-96
Due: Case Study 2 discussion leader comments
18Class 16Interpretation; Case Study 2 Due: Work Models
20Fall BreakNo Class
25Class 17Class is cancelled. Prof. Gotz will be attending IEEE VIS. Please use this day for team project meetings.
27Class 18Physical and Cultural Models
• Beyer & Holtzblatt, Ch. 6, Work models: The physical model, pp. 115-123.
• Beyer & Holtzblatt, Ch. 6, Work models: The cultural model, pp.  107-115.
Monk, A. & Howard, S. (1998).The rich picture: a tool for reasoning about work context.  interactions, 5(2), 21-30.
Due: Project Draft Models 1
Private team meetings with Prof. Gotz will be held October 28 - October 31.
Please sign your team up via Sakai!
1Class 19Entity-Relationship (ER) Models
• Elmasri, R. & Navathe,  S. (2007).  Ch. 7, Data modeling using the entity-relationship (ER) model, sections 7.1-7.4. In Fundamentals of Database, 6th edition. Addison Wesley. (Note: Ch. 3.1-3.4 in earlier editions)
New: ER Model
3Class 20ER Models, Continued; Schedule Final Presentations Due: Case Study 3 discussion leader comments
8Class 21Data Dictionary and CRUD; Case Study 3
10Class 22Card Sorting, Web Models, and Consolidation
Rosenfeld, L. & Morville, P. (2006). Information  Architecture for the World Wide Web. O'Reilly. Ch. 10.7.2, Card sorting and Ch. 12.1 - 12.4, Design and Documentation
• Beyer & Holtzblatt, Ch. 9, Creating one view of the customer. Read pp. 151-163. 
Beyer & Holtzblatt, Ch. 11, Work redesign. "Directed skimming": please read all figures, captions, and hints.
15Class 23Class is cancelled. Prof. Gotz will be attending AMIA. Please use this day for team project meetings.Due: ER Model
17Class 24User Environment Model; UI Prototyping; Accessibility
• Beyer & Holtzblatt, Ch. 15, The User Environment Design.
Loiacono, E. (2004).  Cyberaccess: Web accessibility and corporate  America. Communications of the ACM, 47(12), 82-87.
Loiacono, E., Romano, N. & McCoy, S. (2009) The state of corporate website accessibility. Communications of the ACM, 52(9), 128-132.
• Read about the Federal Government's Section 508
• Look at W3C's Web Accessibility Initiative, including  the Web Content Accessibility Guidelines Overview
22Class 25Accessibility Continued; Risk and Change, Design Ethics
Lorenzi, N,. & Riley, R. (2000). Managing Change: An Overview. Journal of the American Medical Informatics Association, 7, 116-124.
Sicotte, C. et al. (2006). A risk assessment of two interorganizational clinical information systems. Journal of the American Medical Informatics Association, 13, 557-566.
Due: Project Draft Models 2
Due: Case Study 4 discussion leader comments
24ThanksgivingNo Class
29Class 26Design Ethics Continued; Case Study 4
Friedman, B. (1996). Value-sensitive design. interactions 3(6), 17-23.
• Shilton, K. (2010). Technology development with an agenda: Interventions to emphasize values in design. Proceedings of the ASIS&T 2010 Annual Meeting.
• Case Study 4: Guillemette, M., Fontaine, I., Caron, C. (2009). A hybrid tracking system of human resources: A case study in a Canadian university. Communications of the Association for Information Systems, 24(1), Article 15.
1Class 27Project PresentationsDue: Project Presentations
6Class 28Project PresentationsDue: Project Presentations
13Final ExamFinal deliverables due at 8:00 AM on Tuesday December 13. Due: Final specifications
Due: Team evaluations