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Main Section How should I organize the email that I need to keep?
Main Section Do you have any recommendations for naming file folders?
Main Section What should I include in the subject line of an email message?
Main Section I've exceeded my space quota, what should I do?
Main Section Should I use this archiving feature that my email software has?
Main Section I seem to accumlate a lot of email in my inbox. Do you have any suggestions for managing my inbox?
Related Resources
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Main Section Duke University Email Retention Guidelines
Main Section UNC Email Retention Guidelines
Main Section Duke University Records Management Program
Main Section Email as a Public Record in North Carolina
Main Section Guidelines for Managing Email (ARMA)
Main Section State Email Policies

Email Management : Management

How should I organize the email that I need to keep?

A good filing structure for your email should:

  • Make it easy to search for specific messages
  • Make it easy to apply disposition instructions
  • Reduce the risk of keeping email messages beyond their specified retention period
  • Help you manage your email inbox
  • Help you keep cleaner, neater, more organized email folders

Assuming that you have already decided your email is a University record that need to be kept, establishing a simple filing scheme based on either your office’s records retention and disposition schedule or some other useful file structure will provide and efficient way to organize, retrieve, delete, or preserve your email messages. (if your office does not have a records schedule, or you cannot locate it, contact ________at _______) These simple guidelines are suggested for the individual email user. If email messages are intended to be stored on a network server, organization schemes and folder titles should be set up in consultation with system administrators and others accessing the network.

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Do you have any recommendations for naming file folders?

When choosing a folder title, it is important to use a name that accurately describes the messages you will file there (example: “travel requests and reimbursements FY 2003/2004”). Some people may find it easier to retrieve specific email messages if they are filed chronologically. In this case, folders can be set up by date (example: “March 2004”), but you may also need to include more information in the email subject line for easier retrieval. Other personal filing schemes are perfectly acceptable, as long as they fulfill the function of aiding in the retrieval, retention, and/or deletion of University records.

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What should I include in the subject line of an email message?

Response Coming Soon...

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I’ve exceeded my space quota, what should I do?

Response Coming Soon...

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Should I use this “archiving” feature that my email software has? How does that work?

Response Coming Soon...

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I seem to accumulate a lot of email in my inbox. Do you have any suggestions for managing my inbox?

Response Coming Soon...

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