INLS 582, Systems Analysis

Home Syllabus Schedule Assignments Useful Information


August September October November December

This tentative schedule lists the  topics, readings, and assignments for the semester. Readings or assignments may be adjusted as needed.

Tuesday 8/18/15, Class 1.  Introduction
Business: Discussion leaders for Case Study 1
Case Studies 1 discussion leader comments assigned
Case Studies 2-4 preferences assigned
Check Sakai access
Review course syllabus, requirements, policies in Sakai
Thursday 8/20/15, Class 2. Information Systems, Information Systems Analysis -- what are they?
Preparation: Read
Sellen, A. & Harper, R. (2002). The future of paper. In Sellen & Harper, The Myth of the Paperless Office, Cambridge, MA: The MIT Press. Ch. 7, pp. 185-212.
Business: Discuss the Project.
Assignment: Case Study 1 discussion leader comments due today.
Tuesday  8/25/15, Class 3. The Systems Development Life Cycle; Case Study 1
Preparation: Read
Beyer & Holtzblatt, Ch. 1, Introduction
Batra, D., Xia, W., VanderMeer, D. & Dutta, K. (2010). Balancing Agile and structured development approaches to successfullly manage large distributed software projects: A case study from the cruise line industry. Communications of the Association for Information Systems, 27, Article 21, 379-394.
Case Study 1: Jaferian, P., Botta, D., Hawkey, K., & Beznosov, B. (2009). A case study of enterprise identity management system adoption in an insurance organization. Proceedings of the Symposium on Computer Human Interaction for the Management of Information Technology (CHIMIT), 46-55.
Thursday 8/27/15, Class 4. Models
Preparation: Read
Assignment: Case Studies 2-4 preferences due today.
Tuesday  9/1/15, Class 5. Problem definition; feasibility study
Davis, W. (1999). The problem statement.  In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 12, 87-90.
Davis, W. (1999). The feasibility study. In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 13, 91-96.
Assignment: Problem Definition assigned.
Thursday 9/3/15 Class 6. Contextual inquiry; information gathering
Preparation: Read
Swan, L., Taylor, A., & Harper, R. (2008). Making place for clutter and other ideas of home. ACM Transactions on Computer-Human Interaction, 15(2), Article 9.
Beyer & Holtzblatt, Ch. 2, Gathering Customer Data & Ch. 3, Principles of contextual inquiry.
Tuesday 9/8/15, Class 7. CI; InfGath, cont.
Preparation: Read
Beyer & Holtzblatt, Ch. 4, Contextual inquiry in practice.
Gellatly, A., Hansen, C., Highstrom, M & Weiss, J. (2010). Journey: General Motors' move to incorporate contextual design into its next generation of automotive HMI designs. Proceedings of the Second International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 156-161.
Thursday 9/10/15, Class 8. Project management
Preparation: Read
Armour, P. (2002). Ten unmyths of project estimation. Communications of the ACM, 45(11), 15-18.
Project Management Institute Browse the website, especially "About Us" and "Certification" pages.
Tuesday 9/15/15, Class 9. Scenarios; personas
Preparation: Read
Problem Definition due today.
Submit problem preferences by Wednesday, 9/16/15, 11:00 a.m.; review candidate problems.
Thursday 9/17/15, Class 10. Project/Team organization
Preparation: Read
Burdman, J. (1999). Communication issues. In Collaborative Web
Development: Strategies and Best Practices for Web Teams. Reading, MA: Addison-Wesley, 75-87.
Mark, G. (1998).  Building virtual teams: Perspectives on communication, flexibility and trust. ACM SIGGROUP Bulletin, 19(3), 38-41.
Assignment: Information Gathering Plans assigned.
Tuesday 9/22/15, Class 11. Use cases 
Preparation: Read
Thursday 9/24/15, Class 12. Artifact models; flow charts
Preparation: Read
Beyer & Holtzblatt, Ch. 6, Work models: The artifact model, pp. 102-107.
Tuesday 9/29/15, Class 13. Activity models
Preparation: Read
Information Gathering Plans due today.
Work Models assigned.
Thursday 10/1/15, Class 14. Sequence model; decision models
Preparation: Read
Beyer & Holtzblatt, Ch. 6, Work models: The sequence model, pp. 96-101.
Tuesday 10/6/15, Class 15. Flow models
Beyer & Holtzblatt, Ch. 6, Work models: The flow model, pp. 89-96
Case Study 2 discussion leader comments due today.
Thursday 10/8/15, Class 16. Case Study 2; Interpretation
Preparation: Read
Work Models due today.
Tuesday 10/13/15, Class 17. Physical models, cultural models
Preparation: Read
Beyer & Holtzblatt, Ch. 6, Work models: The physical model, pp. 115-123.
Beyer & Holtzblatt, Ch. 6, Work models: The cultural model, pp.  107-115.
Monk, A. & Howard, S. (1998).The rich picture: a tool for reasoning about work context.  interactions, 5(2), 21-30.
Assignment: Project Draft Models 1 due today.
Thursday 10/15/15. Fall Break, No Class.
Tuesday 10/20/15, Class 18. Entity-relationship (ER) models
Preparation: Read
Elmasri, R. & Navathe,  S. (2007).  Ch. 7, Data modeling using the entity-relationship (ER) model, sections 7.1-7.4. In Fundamentals of Database, 6th edition. Addison Wesley. (Note: Ch. 3.1-3.4 in earlier editions)
Assignment: ER Model assigned
Thursday, 10/22/15, Class 19. ER models, cont.
In Class:
Schedule project presentations
Case Study 3 discussion leader comments due today.
Tuesday 10/27/15, Class 20. Data dictionary; CRUD; Case Study 3
Preparation: Read
Thursday 10/29/15. No Class. Prof. Gotz will be traveling.
Tuesday 11/3/15, Class 21. Card sorting; web models; Consolidation
Preparation: Read
Rosenfeld, L. & Morville, P. (2006). Information  Architecture for the World Wide Web. O'Reilly. Ch. 10.7.2, Card sorting and Ch. 12.1 - 12.4, Design and Documentation
Beyer & Holtzblatt, Ch. 9, Creating one view of the customer. Read pp. 151-163. 
Beyer & Holtzblatt, Ch. 11, Work redesign. "Directed skimming": please read all figures, captions, and hints.
Thursday 11/5/15, Class 22. User Environment model; Accessibility
Preparation: Read
Beyer & Holtzblatt, Ch. 15, The User Environment Design.
Loiacono, E. (2004).  Cyberaccess: Web accessibility and corporate  America. Communications of the ACM, 47(12), 82-87.
Loiacono, E., Romano, N. & McCoy, S. (2009) The state of corporate website accessibility. Communications of the ACM, 52(9), 128-132.
Read about the Federal Government's Section 508. I recommend: the 508 Laws and summary of standards; Accessibility Tools; and FAQs.
Look at W3C's Web Accessibility Initiative, including  the Web Content Accessibility Guidelines Overview
Assignment: ER Model due today.
Tuesday 11/10/15, Class 23. Accessibility, continued
Assignment: Project Draft Models 2 due today.
Thursday 11/12/15, Class 24. Risk and Change
Preparation: Read
Lorenzi, N,. & Riley, R. (2000). Managing Change: An Overview. Journal of the American Medical Informatics Association, 7, 116-124.
Sicotte, C. et al. (2006). A risk assessment of two interorganizational clinical information systems. Journal of the American Medical Informatics Association, 13, 557-566.
Tuesday, 11/17/15, Class 25. Design ethics
Preparation: Read
Friedman, B. (1996). Value-sensitive design. interactions 3(6), 17-23.
Shilton, K. (2010). Technology development with an agenda: Interventions to emphasize values in design. Proceedings of the ASIS&T  2010 Annual Meeting.
Assignment: Case Study 4 discussion leader comments due today.
Thursday 11/19/15, Class 26. Case Study 4; Wrap-up
Preparation: Read
Case Study 4: Guillemette, M., Fontaine, I., Caron, C. (2009). A hybrid tracking system of human resources: A case study in a Canadian university. Communications of the Association for Information Systems, 24(1), Article 15.
Tuesday 11/24/15, Class 27. Project presentations
Thursday 11/26/15. Thanksgiving, No Class.
Tuesday, 12/1/15, Class 29. Project presentations
Tuesday, 12/8/15, Final Deliverables. Project Specifications and Team Evaluations due no later than 8:00am (the course's final exam time).

This page was last modified on Aug 4, 2015 by David Gotz. Address questions and comments about this page to David Gotz at gotz at unc dot edu. David Gotz. All rights reserved.
Acknowledgement: The content of this page has been developed based on original material provided by Stephanie W. Haas. The original source material is Stephanie W. Haas. All rights reserved.