|Tuesday 8/18/15, Class 1.
Business: Discussion leaders for Case Study 1
Case Studies 1 discussion leader comments assigned
Case Studies 2-4 preferences assigned
Check Sakai access
Review course syllabus, requirements, policies in Sakai
|Thursday 8/20/15, Class 2.
Information Systems, Information Systems Analysis -- what are they?
Sellen, A. & Harper, R. (2002). The future of paper. In Sellen & Harper, The Myth of the Paperless Office, Cambridge, MA: The MIT Press. Ch. 7, pp. 185-212.Business: Discuss the Project.
Assignment: Case Study 1 discussion leader comments due today.
|Tuesday 8/25/15, Class 3.
The Systems Development Life Cycle; Case Study 1
Beyer & Holtzblatt, Ch. 1, Introduction
Batra, D., Xia, W., VanderMeer, D. & Dutta, K. (2010). Balancing Agile and structured development approaches to successfullly manage large distributed software projects: A case study from the cruise line industry. Communications of the Association for Information Systems, 27, Article 21, 379-394.
Case Study 1: Jaferian, P., Botta, D., Hawkey, K., & Beznosov, B. (2009). A case study of enterprise identity management system adoption in an insurance organization. Proceedings of the Symposium on Computer Human Interaction for the Management of Information Technology (CHIMIT), 46-55.
|Thursday 8/27/15, Class 4.
Hendry, D. (2004). Communication functions and the adaptation of design representations in interdisciplinary teams. Proceedings of the 2004 Conference on Designing Interactive Systems, 123-132.Assignment: Case Studies 2-4 preferences due today.
Siceloff, B. (2012). Bell Tower roundabout will be scaled back to a single lane. News & Observer, June 5, 2012.
|Tuesday 9/1/15, Class 5.
Problem definition; feasibility study
Davis, W. (1999). The problem statement. In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 12, 87-90.Assignment: Problem Definition assigned.
Davis, W. (1999). The feasibility study. In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 13, 91-96.
|Thursday 9/3/15 Class 6.
Contextual inquiry; information gathering
Swan, L., Taylor, A., & Harper, R. (2008). Making place for clutter and other ideas of home. ACM Transactions on Computer-Human Interaction, 15(2), Article 9.
Beyer & Holtzblatt, Ch. 2, Gathering Customer Data & Ch. 3, Principles of contextual inquiry.
|Tuesday 9/8/15, Class 7.
CI; InfGath, cont.
Beyer & Holtzblatt, Ch. 4, Contextual inquiry in practice.
Gellatly, A., Hansen, C., Highstrom, M & Weiss, J. (2010). Journey: General Motors' move to incorporate contextual design into its next generation of automotive HMI designs. Proceedings of the Second International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 156-161.
|Thursday 9/10/15, Class 8.
Armour, P. (2002). Ten unmyths of project estimation. Communications of the ACM, 45(11), 15-18.
Project Management Institute Browse the website, especially "About Us" and "Certification" pages.
|Tuesday 9/15/15, Class 9.
Beyer & Holtzblatt, Ch. 5, A language of work.Assignment:
Carrol, J. (2000). Five reasons for scenario-based design. Interacting with Computers, 13(1), 43-60.
Holtzblatt , K., Wendell, J. & Wood, S. (2005). Rapid Contextual Design. San Francisco: Morgan Kaufmann. Ch. 9, Using Contextual Data to Write Personas, 181-191.
Problem Definition due today.
Submit problem preferences by Wednesday, 9/16/15, 11:00 a.m.; review candidate problems.
|Thursday 9/17/15, Class 10.
Burdman, J. (1999). Communication issues. In Collaborative WebAssignment: Information Gathering Plans assigned.
Development: Strategies and Best Practices for Web Teams. Reading, MA: Addison-Wesley, 75-87.
Mark, G. (1998). Building virtual teams: Perspectives on communication, flexibility and trust. ACM SIGGROUP Bulletin, 19(3), 38-41.
|Tuesday 9/22/15, Class 11.
[optional] Miles & Hamilton, Ch. 2, Modeling requirements: Use cases
Pilone & Pitman, Ch. 7, Use case diagrams.
Gottesdiener, E. (2002). Top ten ways project teams misuse use cases -- and how to correct them: Part I: Content and style issues The Rational Edge, June 2002. [Explorer may work better than Firefox]
Gottesdiener, E. (2002). Top ten ways project teams misuse use cases -- and how to correct them: Part II: Eliciting and modeling use cases The Rational Edge, July 2002. [ Explorer may work better than Firefox]
|Thursday 9/24/15, Class 12.
models; flow charts
|Tuesday 9/29/15, Class 13.
Miles & Hamilton, Ch. 3, Modeling System Workflows: Activity Diagrams.Assignment:
Pilone & Pitman, Ch. 9, Activity diagrams.
Bell, D. (2003). UML Basics Part II: The activity diagram. The Rational Edge, September 2003. [optional]
Information Gathering Plans due today.
Work Models assigned.
|Thursday 10/1/15, Class 14.
Sequence model; decision models
Beyer & Holtzblatt, Ch. 6, Work models: The sequence model, pp. 96-101.
|Tuesday 10/6/15, Class 15.
Beyer & Holtzblatt, Ch. 6, Work models: The flow model, pp. 89-96Assignment:
Case Study 2 discussion leader comments due today.
|Thursday 10/8/15, Class 16.
Case Study 2; Interpretation
Beyer & Holtzblatt, Ch. 7, The interpretation session.Assignment:
Case Study 2: Laster, S., Stitz, T. & Bove, F. (2011). Transitioning from marketing-oriented design to user-oriented design: A case study. Journal of Web Librarianship, 5, 299-321.
Work Models due today.
|Tuesday 10/13/15, Class 17.
Physical models, cultural models
Beyer & Holtzblatt, Ch. 6, Work models: The physical model, pp. 115-123.Assignment: Project Draft Models 1 due today.
Beyer & Holtzblatt, Ch. 6, Work models: The cultural model, pp. 107-115.
Monk, A. & Howard, S. (1998).The rich picture: a tool for reasoning about work context. interactions, 5(2), 21-30.
|Thursday 10/15/15. Fall Break, No Class.|
|Tuesday 10/20/15, Class 18.
Entity-relationship (ER) models
Elmasri, R. & Navathe, S. (2007). Ch. 7, Data modeling using the entity-relationship (ER) model, sections 7.1-7.4. In Fundamentals of Database, 6th edition. Addison Wesley. (Note: Ch. 3.1-3.4 in earlier editions)Assignment: ER Model assigned
|Thursday, 10/22/15, Class 19.
ER models, cont.
Schedule project presentationsAssignment:
Case Study 3 discussion leader comments due today.
|Tuesday 10/27/15, Class 20.
Data dictionary; CRUD; Case Study 3
|Thursday 10/29/15. No Class. Prof. Gotz will be traveling.|
|Tuesday 11/3/15, Class 21.
Card sorting; web models; Consolidation
Rosenfeld, L. & Morville, P. (2006). Information Architecture for the World Wide Web. O'Reilly. Ch. 10.7.2, Card sorting and Ch. 12.1 - 12.4, Design and Documentation
Beyer & Holtzblatt, Ch. 9, Creating one view of the customer. Read pp. 151-163.
Beyer & Holtzblatt, Ch. 11, Work redesign. "Directed skimming": please read all figures, captions, and hints.
|Thursday 11/5/15, Class 22. User
Environment model; Accessibility
Beyer & Holtzblatt, Ch. 15, The User Environment Design.Assignment: ER Model due today.
Loiacono, E. (2004). Cyberaccess: Web accessibility and corporate America. Communications of the ACM, 47(12), 82-87.
Loiacono, E., Romano, N. & McCoy, S. (2009) The state of corporate website accessibility. Communications of the ACM, 52(9), 128-132.
Read about the Federal Government's Section 508. I recommend: the 508 Laws and summary of standards; Accessibility Tools; and FAQs.
Look at W3C's Web Accessibility Initiative, including the Web Content Accessibility Guidelines Overview
|Tuesday 11/10/15, Class 23.
Assignment: Project Draft Models 2 due today.
|Thursday 11/12/15, Class 24.
Risk and Change
Lorenzi, N,. & Riley, R. (2000). Managing Change: An Overview. Journal of the American Medical Informatics Association, 7, 116-124.
Sicotte, C. et al. (2006). A risk assessment of two interorganizational clinical information systems. Journal of the American Medical Informatics Association, 13, 557-566.
|Tuesday, 11/17/15, Class 25.
Friedman, B. (1996). Value-sensitive design. interactions 3(6), 17-23.Assignment: Case Study 4 discussion leader comments due today.
Shilton, K. (2010). Technology development with an agenda: Interventions to emphasize values in design. Proceedings of the ASIS&T 2010 Annual Meeting.
|Thursday 11/19/15, Class 26.
Case Study 4; Wrap-up
Case Study 4: Guillemette, M., Fontaine, I., Caron, C. (2009). A hybrid tracking system of human resources: A case study in a Canadian university. Communications of the Association for Information Systems, 24(1), Article 15.
|Tuesday 11/24/15, Class 27. Project presentations|
|Thursday 11/26/15. Thanksgiving, No Class.|
|Tuesday, 12/1/15, Class 29. Project presentations|
|Tuesday, 12/8/15, Final Deliverables. Project Specifications and Team Evaluations due no later than 8:00am (the course's final exam time).|