| Home | Syllabus | Schedule | Assignments | Useful Information |
| August | September | October | November | December |
| Tues 8/19/14, Class 1.
Introduction Business: Discussion leaders for Case Study 1 Assignment:
Case Studies 1 discussion leader comments assigned
Case Studies 2-4 preferences assigned Check Sakai access Review course syllabus, requirements, policies in Sakai |
| Thur 8/21/14, Class 2.
Information Systems, Information Systems Analysis -- what are they? Preparation: Read Sellen,
A. & Harper, R. (2002). The future of paper. In Sellen & Harper, The Myth of
the Paperless Office,
Cambridge, MA: The MIT Press. Ch. 7, pp. 185-212.
Business:
Discuss the Project.Assignment: Case Study 1 discussion leader comments due today. |
| Tues 8/26/14, Class 3.
The Systems Development Life Cycle; Case Study 1 Preparation: Read Beyer &
Holtzblatt, Ch. 1, Introduction
Batra, D., Xia, W., VanderMeer, D. & Dutta, K. (2010). Balancing Agile and structured development approaches to successfullly manage large distributed software projects: A case study from the cruise line industry. Communications of the Association for Information Systems, 27, Article 21, 379-394. Case Study 1: Jaferian, P., Botta, D., Hawkey, K., & Beznosov, B. (2009). A case study of enterprise identity management system adoption in an insurance organization. Proceedings of the Symposium on Computer Human Interaction for the Management of Information Technology (CHIMIT), 46-55. |
| Thur 8/28/14, Class 4.
Models Preparation: Read Hendry,
D. (2004). Communication functions and the adaptation of design
representations in interdisciplinary teams. Proceedings of the 2004
Conference on Designing Interactive Systems, 123-132.
Assignment:
Case
Studies 2-4 preferences due today.Siceloff, B. (2012). Bell Tower roundabout will be scaled back to a single lane. News & Observer, June 5, 2012. |
| Tues 9/2/14, Class 5.
Problem definition; feasibility study Preparation: Davis,
W. (1999). The problem statement. In W. Davis
& D. Yen, The Information System
Consultant's Handbook: Systems Analysis and Design. Boca
Raton: CRC Press. Chapter 12, 87-90.
Assignment:
Problem Definition assignedDavis, W. (1999). The feasibility study. In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 13, 91-96. |
| Thur 9/4/14 Class 6.
Contextual inquiry; information gathering Preparation: Read Swan,
L.,
Taylor, A., & Harper, R. (2008). Making place for clutter and
other ideas of home.
ACM Transactions on Computer-Human Interaction, 15(2),
Article 9.
Beyer & Holtzblatt, Ch. 2, Gathering Customer Data & Ch. 3, Principles of contextual inquiry. |
| Tues 9/9/14, Class 7.
CI; InfGath, cont. Preparation: Read Beyer &
Holtzblatt, Ch. 4, Contextual inquiry in practice.
Gellatly, A., Hansen, C., Highstrom, M & Weiss, J. (2010). Journey: General Motors' move to incorporate contextual design into its next generation of automotive HMI designs. Proceedings of the Second International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 156-161. |
| Thur 9/11/14, Class 8.
Project management Preparation: Read Armour,
P. (2002). Ten unmyths of project estimation. Communications of the ACM,
45(11), 15-18.
Project Management Institute Browse the website, especially "About Us" and "Certification" pages. |
| Tues 9/16/14, Class 9.
Scenarios; personas Preparation: Read Beyer &
Holtzblatt, Ch. 5, A language of work.
Assignment:
Carrol, J. (2000). Five reasons for scenario-based design. Interacting with Computers, 13(1), 43-60. Holtzblatt , K., Wendell, J. & Wood, S. (2005). Rapid Contextual Design. San Francisco: Morgan Kaufmann. Ch. 9, Using Contextual Data to Write Personas, 181-191. Problem
Definition due today.
Submit problem
preferences by 11:59pm tonight; review candidate problems for next class
|
| Thur 9/18/14, Class 10.
Project/Team organization Preparation: Read Burdman,
J. (1999). Communication issues. In Collaborative Web
Assignment:
Information
Gathering Plans assignedDevelopment: Strategies and Best Practices for Web Teams. Reading, MA: Addison-Wesley, 75-87. Mark, G. (1998). Building virtual teams: Perspectives on communication, flexibility and trust. ACM SIGGROUP Bulletin, 19(3), 38-41. |
| Tues 9/23/14, Class 11.
Use cases Preparation: Read [optional]
Miles
& Hamilton, Ch. 2, Modeling requirements: Use cases
Pilone & Pitman, Ch. 7, Use case diagrams. Gottesdiener, E. (2002). Top ten ways project teams misuse use cases -- and how to correct them: Part I: Content and style issues The Rational Edge, June 2002. [Explorer may work better than Firefox] Gottesdiener, E. (2002). Top ten ways project teams misuse use cases -- and how to correct them: Part II: Eliciting and modeling use cases The Rational Edge, July 2002. [ Explorer may work better than Firefox] |
| Thur 9/25/14, Class 12.
Artifact
models; flow charts Preparation: Read |
| Tues 9/30/14, Class 13.
Activity models Preparation: Read Miles
& Hamilton, Ch. 3, Modeling System Workflows: Activity Diagrams.
Assignment:
Work
Models assignedPilone & Pitman, Ch. 9, Activity diagrams. Bell, D. (2003). UML Basics Part II: The activity diagram. The Rational Edge, September 2003. [optional] |
| Thur 10/2/14, Class 14.
Sequence model; decision models Preparation: Read Beyer &
Holtzblatt, Ch. 6, Work models: The sequence model, pp. 96-101.
Assignment: Information
Gathering Plans due
today.
|
| Tues 10/7/14, Class 15.
Flow models Preparation: Beyer &
Holtzblatt, Ch. 6, Work models: The flow model, pp.
89-96 Assignment: Case Study 2 discussion leader comments due today. |
| Thur 10/9/14, Class 16.
Case Study 2; Interpretation Preparation: Read Beyer &
Holtzblatt, Ch. 7, The interpretation session.
Case Study 2: Laster, S., Stitz, T. & Bove, F. (2011). Transitioning from marketing-oriented design to user-oriented design: A case study. Journal of Web Librarianship, 5, 299-321. |
| Tues 10/14/14, Class 17.
Physical models, cultural models Preparation: Read Beyer &
Holtzblatt, Ch. 6, Work models: The physical model, pp. 115-123.
Assignment: Work Models due today.Beyer & Holtzblatt, Ch. 6, Work models: The cultural model, pp. 107-115. Monk, A. & Howard, S. (1998).The rich picture: a tool for reasoning about work context. interactions, 5(2), 21-30. |
| Thur 10/16/14 Fall Break: No class will be held. |
| Tues 10/21/14, Class 18.
Entity-relationship (ER) models Preparation: Read Elmasri,
R. & Navathe, S. (2007). Ch. 7, Data
modeling using the
entity-relationship (ER) model, sections 7.1-7.4. In Fundamentals of Database, 6th edition. Addison Wesley. (Note: Ch. 3.1-3.4 in earlier editions)
Assignment:
Project Draft Models 1 due
today. |
| Thur 10/23/14, Class 19.
ER models, cont. In Class: Schedule project
presentations
Assignment:
ER Model assigned Case Study 3 discussion leader comments due today. |
| Tues 10/28/14, Class 20.
Data dictionary; CRUD; Case Study 3 Preparation: Read |
| Thur 10/30/14, Class 21.
Card sorting; web models; Consolidation Preparation: Read Rosenfeld,
L. & Morville, P. (2006). Information Architecture
for the World Wide Web. O'Reilly. Ch. 10.7.2, Card sorting
and Ch. 12.1 - 12.4, Design and
Documentation
Beyer & Holtzblatt, Ch. 9, Creating one view of the customer. Read pp. 151-163. Beyer & Holtzblatt, Ch. 11, Work redesign. "Directed skimming": please read all figures, captions, and hints. |
| Tues 11/4/14, Class 22. User
Environment model; Accessibility Preparation: Read Beyer &
Holtzblatt, Ch. 15, The User Environment Design.
Assignment:
ER
Model due
today.Loiacono, E. (2004). Cyberaccess: Web accessibility and corporate America. Communications of the ACM, 47(12), 82-87. Loiacono, E., Romano, N. & McCoy, S. (2009) The state of corporate website accessibility. Communications of the ACM, 52(9), 128-132. Read about the Federal Government's Section 508. I recommend: the 508 Laws and summary of standards; Accessibility Tools; and FAQs. Look at W3C's Web Accessibility Initiative, including the Web Content Accessibility Guidelines Overview |
| Thur 11/6/14, Class 23.
Accessibility, continued Assignment: Project Draft Models 2 due today. |
| Tues 11/11/14, Class 24. No class. Prof. Gotz will be travelling to attend IEEE VIS. |
| Thur 11/13/14, Class 25.
Risk and Change Preparation: Read Lorenzi,
N,.
& Riley, R. (2000). Managing Change: An Overview.
Journal of the American Medical Informatics Association, 7, 116-124.
Sicotte, C. et al. (2006). A risk assessment of two interorganizational clinical information systems. Journal of the American Medical Informatics Association, 13, 557-566. |
| Tues 11/18/14, Class 26.
Design ethics Preparation: Read Friedman,
B. (1996). Value-sensitive design. interactions 3(6),
17-23. Assignment: Case Study 4 discussion leader comments due today.Shilton, K. (2010). Technology development with an agenda: Interventions to emphasize values in design. Proceedings of the ASIS&T 2010 Annual Meeting. |
| Thur 11/20/14, Class 27.
Case Study 4; Wrap-up Preparation: Read Case
Study 4: Guillemette,
M., Fontaine, I., Caron, C. (2009). A hybrid tracking system of human
resources: A case study in a Canadian university.
Communications of the Association for Information Systems, 24(1),
Article 15.
|
| Tues, 11/25/14, Class 28. Project presentations |
| Thur, 11/27/14 Thanksgiving Break: No class will be held. |
| Tues, 12/2/14, Class 29. Project presentations |
| Tues 12/9/14, Final Deliverables. Project Specifications and Team Evaluations due no later than 8:00am (the course's final exam time). |