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Email Management: Introduction & Background

While email has become an increasingly important part of our daily work
routine, few of us have been given instruction on how to actually
manage our email.

Drawing upon campus-wide surveys and in-depth interviews, the MDUD project staff has compiled a list of the most frequently voiced concerns regarding email management on the campuses of UNC Chapel Hill and Duke University. The responses to these questions are mostly based upon individual university policies, North Carolina state policies, and generally accepted records management industry standards.

Please send any comments or suggestions to our project team at


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Managing the Digital University Desktop / University of North Carolina at Chapel Hill / School of Information and Library Science / 100 Manning Hall, CB 3360 / Chapel Hill, NC 27599-3360