University of North Carolina at Chapel Hill

School of Information and Library Science

 

INLS 818

Human Computer Interaction Seminar

Fall 2006

Syllabus

 

Time and Place                                                     Instructor: Gary Marchionini            

5:30-8:00 Thursdays.                                           Email: march@ils.unc.edu                   www.ils.unc.edu/~march

Office 203 Manning Hall

Phone (919) 966-3611

 

Brief Course Description

 

This seminar will address research and development issues related to the design and evaluation of user interfaces that support information seeking and information use.  The seminar will investigate the nature of interactivity, user needs assessment, universal access and alternative interfaces, query and browse interactions, iterative design and maintenance, and usability testing.  Participants will read/view and discuss documents (text and video), compare and critique user interfaces for information retrieval, and work in a team to develop and evaluate an interface prototype or conduct a usability study of an existing interface.

The Fall 2006 seminar is problem-based, rooted in ongoing work and specific research interests.  Ongoing work relates to the nature of interactivity, browsing and interactive search, personal identity in cyberspace, and digital libraries.  Case studies of past and current projects related to these themes will be used to illustrate principles and skills. Some themes and problem areas this semester will include: personal health record usability, video retrieval and annotation with emphasis on audio surrogates, structured data annotation, and biometric data collection and measures.  Research projects underway for 2006-07 include overviews and previews and faceted interfaces for digital libraries and large web sites, especially video retrieval and browsing; and physiological and affective indicators of human interaction, especially with personal health records.  Ongoing development of systems (e.g., Relation Browser, Open Video will be linked to the information resources in the research projects above.

 

Course Materials

No textbook is required.  Required readings/viewings are online.  Laptops are required for some class sessions (with wireless card and/or CD or DVD drive).

 

Assignments and Evaluation

Term Project: class defined design and implementation or formal usability study (40%)

Critique (10%), user study outline (10%), mini problem synthesis  (15%)

Readings/viewings, Interface “Tours”, and Class Participation (25%)

 

Tentative Schedule

 

Session                  Topic                                                                     

 

NOTE: class will not meet Thursday August 24.

 

Week 1 Aug. 31   Introduction: Information Interaction Perspective

Day 1 notes

Introduction to course

HCI as augmentation of the intellect

Interface as manifestation of the embodied mind

Information retrieval and information experience as HCI applications: Toward HCIR

 

Review of Software Design Processes

                (waterfalls and spirals)

                people in the process (programmers, managers, end-users)

The SILS perspective

                problem context, user needs assessment, prototypes, usability tests, iteration

 

Optional readings/viewings (only if you need to brush up or want to focus on design process):

                Curtis, B., Krasner, H., & Iscoe, N. (1988).  A field study of the software design process for large systems.  CACM, 31(11), 1268-1287.  (online in ACM DL).  Case study for many different large projects and importance of cognitive, social, and organizational processes.

                Brooks, F. (1982). (reprinted from original 1975 edition).  The mythical man-month: Essays on software engineering.  Reading, MA: Addison-Wesley.  The classic work on how people matter in large scale projects

                Mayhew, D. (1999). The usability engineering lifecycle: A practitioner’s handbook for user interface design. San Francisco, Morgan-Kaufmann.  Practical examples of iterative design.

                Shneiderman, B & Plaisant. C. (2004 4rd Ed.).  Designing the user interface.  Reading, MA: Addison-Wesley.  The three pillars of interface development: guidelines documents and process; user interface software tools; expert reviews and usability testing.

                Koyani, S., Bailey, R., & Nall, J. (2003). Research-based web design & usability guidelines.  Washington, DC: National Cancer Institute, NIH Publication  No. 03-5424

                Kreitzberg’s LUCID framework: http://www.cognetics.com/lucid/index.html  (see e.g., 10 Steps to Creating the Perfect Web Site paper)

                Nielsen’s Alertbox: www.useit.com/alertbox

 

Resources Tour: Interaction Design Lab www.ils.unc.edu/idl

Resources Tour : HCI Bibliography : http://www.hcibib.org/

Resources Tour: UMD HCIL http://www.cs.umd.edu/hcil/

 

Assignment:  Term Project

Assignment: tablet laptop analysis

 

Readings/viewings for next meeting:

A vision of augmentation of the intellect: Read Engelbart http://www.bootstrap.org/augdocs/friedewald030402/augmentinghumanintellect/ahi62index.html

Interfaces for IR: Hearst (book chapter) http://www.sims.berkeley.edu/%7Ehearst/irbook/10/chap10.html

Experience: Jain (ACM DL) Experiential computing.  CACM, 46(7), 48-55

 

Optional: HCI evolution: read Marchionini & Komlodi http://ils.unc.edu/~march/arist.pdf

Optional: an important side effect: Read Meister

Optional: the roots of HCI: Shackel

Optional: Requirements for search: Shneiderman et al. http://www.dlib.org/dlib/january97/retrieval/01shneiderman.html  (DLIB)

 

Week 2 September 7.  No Class (NSF HCI Workshop)

 

Week 3 September 14 The Problem of Information Seeking

Bring laptops:  Introduction to ISEE and installation on laptops

View The Knowledge Navigator as a visionary personal assistant interface (ISEE presentation)

 

Discuss readings/viewings

Engelbart              

Hearst

Jain

 

Information seeking framework (slides)

 

Readings/viewings for next meeting:

SILS perspective: Read Marchionini, Geisler, & Brunk http://ils.unc.edu/~march/agileviews/Agileviews.pdf

Overviews and previews: read Greene et al. http://ils.unc.edu/~march/jasis_ovpv.pdf  (also ASIST online w/o color)

View TileBars using ISEE (CHI 96 video) (use chat window for personal notes)

 

Optional

View Filmfinder (HCIL 2000 video)

 

Week 4 Sept. 21  Information Seeking (continued) and the Agile Views Design Framework           

Day 4 notes

AgileViews framework

Discussion on stylus input with tablet laptop

 

Discuss readings/viewings

Greene et al

Marchionini et al

Hearst (TileBars video)

                Content

                ISEE as a viewing tool

 

Introduction to Agile views

Geisler dissertation example

 

Brainstorm term project(s)

 

Case #1 BLS and Fedstats designs: the genesis of RB+

 

Readings/viewings for next meeting:

Hyperbolic browser: Read Lamping & Rao  (ACM DL)

WebBook and Forager (CHI 96 video)

Large Trees and the Hyperbolic Browser (CHI 96)

 

Optional

Semantic maps: read Lin (ASIST online)

Spotfire: read Ahlberg & Shneiderman  (ACM DL)

Eick, S. (2001). Visualizing online activity (ACM DL)

 

Week 5 Sept. 28 Representations and Mechanisms #1: Overviews and Previews

Day 5 Notes

Library of Congress National Digital Library Case

In class discussion of Hyperbolic Browser using ISEE (bring laptops) Compare reading the paper vs the video.

The concept of surrogates

 

Case#2: Library of Congress NDL designs

Design Challenge: Beyond access to contribution: The Sharium concept

 

Readings/viewings for next meeting:

Fisheye views: Furnas (ACM DL)

View Pad++ (HCIL 2000 video)

View PhotoMesa (HCIL 2000 video)

View a Taxonomy of See Through Tools (CHI 95 video)

 

Optional

WebToc: Read Nation et al. ftp://ftp.cs.umd.edu/pub/hcil/Demos/WebTOC/Paper/WebTOC.html

The promise and problems of SUIs: read Yanlelovich et al.  (ACM DL)

Evaluating text tasks: read Karat et al. (ACM DL)

 

Week 6. Oct. 5  Representations and Mechanisms #2: Manipulation

Keystokes, mouseactions, gestures, & speech inputs

 

 Discuss readings/viewings:

                Furnas

                Zuis

                Magic lenses

 

 Discuss Pros and cons of Zuis

                               

Readings/viewings for next meeting:

Efron et al. (ils.unc.edu/govstat)

Marchionini, G. & Brunk, B. (2003).  Toward a General Relation Browser: A GUI for Information Architects.  Journal of Digital Information, 4(1), http://jodi.ecs.soton.ac.uk/Articles/v04/i01/Marchionini/

View Browsing anatomical image databases—the visible human (CHI 96 video)

 

Week 7 October 12. Usability; Information Architecture Behind the Interface

Usability testing.

              User needs assessment

              Participatory design and discount testing

              Study design: audio surrogation study as example

              Instrumentation. QUIS, Adoption, Flow, sense of presence, cognitive load

 

I-school conference preview

 

IA

The problem of metadata and surrogation

Faceted web design (discuss the facet study running fall 06)

approaches to metadata discovery

machine learning, clustering: Discuss Efron et al. [slides on text mining tool kit]

knowledge based heuristics

human indexing

social tagging

 

The Interface Server concept

Discuss Marchionini & Brunk

 

Assignment: Outline a study design that incorporates physiological data (due Oct. 31)

 

 

Readings/viewings for next week

Readings/viewings for next meeting:

Learning from eye movements: read Jacob (ACM DL)

Biometrics: read Pankanti, Bolle, & Jain   http://www.research.ibm.com/ecvg/pubs/sharat-future.pdf

Anttonen & Surakka (ACM DL)

 

Optional

Marchionini & Mu . http://ils.unc.edu/~march/IPM_tablebrowser_studies_submission.pdf

Bolle, R., Connell, J., Pankanti, S., Ratha, N., & Senior, A. (2002). Biometrics 101.  IBM Research Report, Computer Science, RC22481, June 2002. http://www.research.ibm.com/ecvg/pubs/ruud-bio101.html

                             

Week 8 October 19 Fall Break, no class

 

Week 9 October 26 (no class:  Multimedia Conference)

 

Readings/viewings for next meeting:

Universal access: Read Chisholm, Vanderheiden, & Jacobs (ACM DL)

Becker (ACM DL)

View Talking to the Ceiling (CHI 99 video)

 

Optional reading: Raman (ACM DL)

 

Week 10  Nov. 2 Universal Access 

Day 9 Notes

 

Discuss Chisholm et al

Discuss talking to the ceiling

Update on audio maps (Ancient World Mapping Center)

 

Readings/viewings for next meeting:

 

Week 11.  Nov. 9.  No Class (ASIST conference/NLM BLIRC)

 

Week 12 Nov. 16 IDL User Studies

Day 11 Notes

 

Case #3: Open Video redesign

Fast Forward study

TREC study

Integration of surrogates study

RB+ study

               

Readings/viewings for next meeting :

White, Ruthven & Rose (ACM DL)

Dominick et al.  Portal Help: http://ils.unc.edu/ils/research/reports/TR-2003-01.pdf

View Ambient rooms (CHI 98 video)

View Digital jewelry (CHI 01 video)

 

Optional: Carroll & Rosson

 

Week 13. Nov. 23 No Class (Thanksgiving)

 

Week 14  Nov 30. Help

 

Readings/viewings for next meeting:

Ubiquitous (calm) computing: read Weiser & Brown http://www.ubiq.com/hypertext/weiser/calmtech/calmtech.htm

Location aware devices: Want & Schilit http://seattleweb.intel-research.net/people/schilit/Want-Computer-2001.pdf

Aesthetics: Norman (ACM DL)

 

 

Week 15 Dec 7    Interaction Trends

 

Discuss readings/viewings:

                Weiser

                Want & Schilit

                Norman

               

Discuss Alternative and Multiple I/O

PDAs, sensors, and location awareness

VR, AR

 

Week 16 Dec 14 Project Presentations