HCI Seminar 357

Day 11 Notes

11/16/05

1. One-minute papers from the blog:

Ryen White discussion---get closer to content, interface complex or not?

2. Case Study: Open Video 12:45-1:45

3. RB study:  2 or 3 conditions…can we sketch a study in 15 minutes?

Query expansion, relevance feedback user study example

4. Online Help.

The self serve trend:

            Commerce/shopping

            Professional services:  accounting/taxes, banking, health care? (e.g., PHRs)

                        Libraries?  Searching?

                        News? Journalism

            Social services: digital government, e.g., e-rules, voting

Our help framework (from Dominick et al.  Portal Help: http://sils.unc.edu/research/publications/reports/TR-2003-01.pdf

            Tutorials

            FAQs and AnswerGardens

            Reference

            Mediated reference (email, chat, etc.)

            Knowledge-based help systems (context sensitive)

            Animated demonstrations (show mes)

Plaisant & Shneiderman define layered help that is sensitive to system and task context

Haas et al. define interactive glossaries

Help symposium:  Manifesto on help for statistical information http://ils.unc.edu/govstat/helpsymposium.html

5. Pervasive computing:

Ambient rooms (CHI 98 video)  [consider secondary tasks]

            Ambient info solutions best for monitoring/changing data

            Compare to agile views (in focus and the other views)

                        Ways to change view/bring ambient info in focus (our agile mechanisms)

                                    Conscious action

                                    Low engagement in primary task/focus causes attention shift

                                    Anomalous action in the environment invades attention

            Key design issue:  mapping signals (sound, light, etc.) to ambient conditions or tasks

View Digital jewelry (CHI 01 video)

            Just for fun? 

            RFID tags getting cheaper

 4. One-minute paper  (post to blog)

What was the big point you learned in class today?

What is the main, unanswered question you leave class with today?