| Needs
Assessment |
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| • | 9 Reading Rooms |
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| • | 3 part
structured interview (in teams) |
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| – | Content, users,
strategies |
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| – | Yielded lists of
special interface challenges |
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| • | Day care center
questionnaire |
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| • | Key issues |
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| – | Novelty (DLs were
new) |
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| – | Diversity in
experience (domain, technology) |
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| – | Diversity in
platforms |
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| – | Volume,
diversity, formats, granularities of materials |
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| (digital+analog,
finding aids+collections+primary, lack |
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| of common
metadata) |
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