Evolution of BLS website
Minimize clicks to target
Treasures to the surface
User centered vocabulary
25K pages and content management
Academic-Agency partnership model
See Interactions (2003) paper: Digital Government
Information Services: The Bureau of Labor Statistics
Case. http://ils.unc.edu/~march/interactions_paper03.pdf
See JASIST (2002) paper: Co-evolution of user and
organizational interfaces: A longitudinal case study of
WWW dissemination of national statistics.
http://ils.unc.edu/~march/jasist_BLS_submit.pdf