HCI Seminar 357

Day 4 Notes

9/11/02

 

1. One-Minute Papers

Points

Agile views framework and theory/practice link

Questions

Do some previews fit into different info spaces more or less effectively?

How much info do people really need? The more the better? [no!]

 

2. Case #1 BLS and Fedstats designs

 

3. Quick summaries of readings and resources

                my take on interfaces for information seeking (handout)

                Hearst’s lit review and our ARIST chapter---note the thematic scheme

                Greene et al and preview/overview examples

               

                Carroll & Rosson

                                Production bias (aka cognitive inertia)

                                Assimilation bias (force new info into old templates)

“Designers of reference and help systems count on users to recognize opportunities for new methods and to search out the information needed to implement them.” P82  [“but users often figure out how to use what they know to achieve new goals’]

                                the local experts [p85] are called ‘gardeners’ by Nardi

                                approaches to the production paradox

                                                attack end-product goal

                                                reduce motivation for learning (low cog load)  [reversibility, progressive disclosure, =training wheels]

                                                design better systems---give people what they want [task-oriented—e.g., our scenarios in govstat project; advice-giving/reference interview]

                                approaches to the assimilation paradox

                                                attack assimilation [focus on system, not metaphor]

                                                mitigate effects of assimilation [direct manipulation—visual metaphors, reversible, notes negative possible effects—too easy, less time on task, active processing]

                                                design for assimilation [capitalize on assimilation, metaphors but also counterexamples; create mappings between conceptual action and physical action—my rep & mech framework handout]

 

“Adults resist explicitly addressing themselves to new learning.” P 101

 

 

4. term projects

                UNC portal

                e-book problems

 

5. Readings for next time :

Hyperbolic browser: Read Lamping & Rao  (ACM DL)

WebToc: Read Nation et al. ftp://ftp.cs.umd.edu/pub/hcil/Demos/WebTOC/Paper/WebTOC.html

Fisheye views: Furnas (ACM DL)

 

6. One-minute paper

What was the big point you learned in class today?

What is the main, unanswered question you leave class with today?