INLS 235 Spring 2003
G. Marchionini  UNC-CH SILS
Services
•Query and Selection
–User interfaces, visualizations, universal access
•Reference
–NLP, FAQ, Chat
–Costs, privacy
•Filtering/SDI
–Collaborative/recommender systems, ‘MyLibraries’
•Learning and Instruction
•Consortia, clearinghouses, portals