INLS 235
Day 8
Class roster check
DL reviews due next week:
5 presentations next week:
volunteers?
1. One minute papers
Points
Trends toward self-service in
libraries
Many variations on remote
reference
Questions
How to follow up with triage?
M-M
reference services?
Do libraries that share
resources also share reference services?
Is reference separate from
the collection? (e.g., do DLs with special emphasis
only handle ref questions pertinent to that emp)?
General knowledge/specialized
knowledge requirements?
How much remote ref is in use
today?
How to implement a search
engine that yielded results that link to experts?
2. Finish discussion of Reference in DLs?
Remote reference models
Search engines (synchronous, 1-self]
Email questions (asynchronous, user-intermediary [1-1]
Forums/listservs/newsgroups [async, 1-M]
FAQs, AnswerGardens
[sync, 1-self]
Referral services [async,
1-1-M}
Internet Public Library (intermediary [filterer]
forwards out of scope to other services, in scope to list who self select)
ASKAs
Q&A
services Klavans paper as reference???? (see http://persival.cs.columbia.edu/)
Note the call for
participation on Wondir (forwarded to the list)
Different approaches: reactions to these below??
Search services ala http://www.askjeeves.com/
Library reference services
http://www.ask-a-librarian.org.uk/ (note ‘factual questions, 2 working day turnaround, tips and before submitting)
http://www.ipl.org/ref/QUE/ (IPL reference desk—note, suggestions for asking, FAQs, pathfinders, privacy statement)
http://www.lib.unc.edu/ask_menu.html
(
http://www.agnic.org/ (note links to other libraries, some with ask a question)
FAQs
http://www.faqs.org/faqs/ (usenet lists)
Askas
http://www.sciam.com/askexpert/
http://k12science.ati.stevens-tech.edu/askanexpert.html
3. Interoperation
A
framework for thinking about interoperation:
Standards Intermediaries Embedded Adaptabilty
Hardware (e.g., physical connectors, buses etc.)
Software
(e.g., Java virtual machine)
Information
Encoding format (e.g.,
ASCII, JPEG, PDF, etc.)
Scheme (e.g., data dictionary, metadata)
Organization
Communities (e.g., scholarly practices)
Legal entities (e.g., interagency cooperation)
The
technical view: Paepcke, A. et al., (1998). Interoperability for digital libraries worldwide. CACM, 41(4), 33-42. (ACM DL)
The
informational view :
Dublin
Core as a metadata scheme for web documents: Weibel
& Koch (2000). The Dublic Core
metadata initiative. D-Lib Magazine, 6(12).
OAI
as a way of working across different metadata archives: Lagoze, C. &
Van de Sompel, H. (2001). The Open Archives Initiative : Building a low-barrier interoperability
framework. Proceedings of JCDL 2001. p. 54-66.
4. metadata
overview: Abe Crystal
5. OAI overview: Andre Burton
6.
1. http://www-lis.gseis.ucla.edu/DL/UCLA_DL_Report.doc
Optional:
Bishop, A.P.; & Star, S.L. (1996). Social informatics for digital library
use and infrastructure.
7. One-minute
paper
What was the main point you learned in
class today?
What is the main, unanswered question you leave class
with today?