think aloud: Jorgensen & Liddy book indexes; Beaulieu OKAPI
transaction logs: BLS project, Marchionini & Hert
error analysis: Grateful Med project, Marchionini & Norman
time on task: # moves, time/screen, frequency of access (across sessions)--DO PEOPLE
USE the SYSTEM?
cost-benefit: attention cycles
questionnaires: QUIS
simulations: Friedman, C. & Downs, S. Alternatives to current methods: Decision-theoretic
approaches.
Jorgensen, C., & Liddy, E. (1996).