INLS
235
Day 9
3/6/2002
Reminder:
DL reviews due today
Big Points
Online
reference a difficult challenge
Most
services respond to fact questions
Most
services have similar ‘reference interview’ interfaces (forms to fill)
Type/level
of service depends on nature of DL (academic libraries assume all are readers,
adults, etc.)
Questions
Who would
fund an online reference consortium?
Who pays for online reference?
Why not an ARL or shared academic library?
How would
adding voice to online reference help?
Would it add intimidation?
How to
insure quality control? [consider the human analog]
Metrics
for assessing online reference? # q’s, resolved q’s, etc.?
How much
reference can we expect to automate?
How to
insure/consider patron privacy?
Does the
collection orientation of libraries bias their reference services?
A framework for thinking about interop: hardware, software, information, organization
(human) by standards, intermediaries, embedded adaptability
The technical view: Paepcke, A. et al., (1998).
Interoperability for digital libraries worldwide. CACM, 41(4), 33-42. (ACM DL)
The informational
view : Lagoze, C. & Van de
Sompel, H. (2001). The Open Archives Initiative : Building a low-barrier
interoperability framework. Proceedings of JCDL 2001. p. 54-66.
DLs involve people AND organizations. Consider the OAI paper above request for
indulgence from archivists on the term ‘archive’
See. www-lis.gseis.ucla.edu/DL/UCLA_DL_Report.doc
5. Read for next time:
Sairamesh,
J., Nikolaou, C., Ferguson, D., & Yemini, Y. (1996). Economic framework for
pricing and charging in digital libraries.
Dlib Magazine, February, 1996.
www.dilbi.org/dlib/february96/forth/02sairamesh.html
Optional:
MacKie-Mason, J., Riveros, J., Bonn, M., & Lougee, W. (1999). A report on the PEAK Experiment. Usage and economic behavior. DLib Magazine, July/August, 1999.
www.dlib.org/dlib/july99/mackie-mason/07mackie-mason.html
Optional: Besser, H. & Yamashita, R. The Social
and Economic Implications of the Production, Distribution and Usage of Image
Data
http://sunsite.berkeley.edu/Imaging/Databases/1998mellon/
6. One-minute paper
What was
the main point you learned in class today?
What is the main, unanswered
question you leave class with today?