INLS 180 Day 8 Notes
Reminder: midterm projects
due!
1. One minute papers
Main Points
It is human nature to
interact with all media in a social manner
Knowledge management
Knowledge is social
If you document work well
enough, you may get fired [?]
Media is created by people
and constrained by our physical evolution
Organizational interface
KM assumes value metrics can
be assigned to knowledge; and trust is required to be effective
Questions
More attention to how media
shape behavior
Who decides what info is
still valuable? [the appraisal problem]
Does KM include professional collaboration,
collegial sharing?
How can technology foster k
sharing rather than simply storing it? [push?]
How is an info sys different
from a km system? (aren’t most KM systems just DBs?)
Org interface distinct from a
public image?
How do we avoid (what cues
help) reacting inappropriately to media (how do we learn to use suspension of
disbelief)? What dysfunctions occur?
Knowledge sharing
vs info sharing in consulting business? In teaching?
2. Information architecture
who builds web sites?
What are the elements?
backend
IT (DB/files, middleware)
content
structure (vocabulary, org scheme, links)
content
management (updates, link checks, maintenance)
webpage
(layout, interaction mechanisms)
promotion,
evaluation, and strategic trajectory
relationship to organization (internal marketing)
team management (technical, creative, marketing/admin)
Discuss Rosenfeld: Anita Sundaram & Megan VonIsenburg
3. Some examples from our
SILS work
Relation Browser/RAVE http://squash.ils.unc.edu/rave
TableHunter http://ils.unc.edu/tablehunter
See also, Marchionini & Brunk paper http://ils.unc.edu/~march/JoDI_paper.pdf
4. Read for next meeting:
Janes, J. (2002). Digital Reference: Reference librarian’s
experiences and attitudes. JASIST,
53(7), 549-566.
Dewdney
& Sheldrick Ross (1994). Flying a light aircraft: Reference service evaluation from a user’s
viewpoint. RQ
34(2), 217-30.
5. One-minute paper
What was the big point you learned in class today?
What is the main, unanswered question you leave class
with today?