INLS 180 Day 10 Notes

March 20, 2003

 

1. One minute papers

Main Points

Intermediaries will always be needed for some services

Intermediaries add ‘human’ qualities as value added services; avoid disintermediation

Equity issues for value added services (only those who can afford to pay)

Info packages have physical, conceptual attributes plus behavior

 

Questions

What will become of ‘traditional’ librarians? [doctors/lawyers/engineers etc.]

Any evidence for how much time is spent doing stuff intermediaries used to do? Can we be good at everything? [e.g., booking travel, etc.; offloading tasks]

How does viewing library service as customer service change the profession?

Why such negative reaction to name tags?

Is digital reference better/quicker/cheaper than personal reference?

MOO??

 

2. Information architecture and midterm assignment

PP slides

Some general observations

a)      The bottom up approach to learning (reverse engineering).

b)      Distinguish classification (creating bins)and cataloging (using bins)

c)      Semantic versus syntactic markup (most did syntactic for books, semantic for TV)

d)      The role of hierarchy in structure

e)      The role of expectations in how we do these tasks (perhaps indicated by the variance in approaches for the different assignments)

 

Books

Consider generic tags that work for many books in a genre versus tags specific to a particular book.

If you were given the tagged structure of a book without any content, could you guess its genre?

What if we showed the size (e.g., number of words) of every tagged chunk, would this help in guessing genre?  Would it help in other ways?

Could you imagine a set of structure indexes? (e.g., an index for typographic forms, others for space, time, people, events, themes, etc.)

How might these help in understanding (beyond search)

 

Video

What does the length of a shot mean? Is it a surrogate for relevance?

Consider not only the length of a shot, but how these lengths vary across the entire segment (e.g., patterns in the shot lengths to affect gist,response).  Are there staccato and euphonious ‘phases’?

Also, what goes on in a shot adds to the frenetic or calming effects.

How to handle forward references (e.g., news to come when we return, previews for next week's sitcom or drama, etc.).  How might these be tagged? How do hyperlinks work in video?

How to markup the video AND audio channels?

 

Websites

What draws your eye? (motion, size, color, shape)

The ‘sectors’ could be ‘wireframes’ for the underlying information architecture on a page

Should visual links (either text or icon) be repeated on page?

If there are lots of links, how are they ordered or clustered?

Are genre-specific styles emerging (e.g., university sites all give audience options)?

Did you try reloads, alt resolution settings, different browsers, did controlled queries, greped for HTTP to count links, etc. to get more in-depth views of the pages?

Portal versus search, directory versus analytical search, ads, special services/personalizations. Advertising and business model

What is the purpose of a website? Generate interest?  Provide information?  Sell products? Entertain?

Do you want to be entertained by your bank?

 

What is good design?

What is good architecture?

 

Comparisons across media

 

Design from user vs content/system view

Message design?

User styles/preferences (text vs graphic; browse/drill vs search; simple vs complex;)

User platform settings/constraints

 

3. Informetrics and Bibliometrics

queueing theory, circulation models, operations research

citation analysis, from individuals to groups to organizations; from doc to doc to doc to field to field to field

see http://www.cybergeography.org/atlas/info_maps.html for maps of comm patterns

 

Logical Assumptions (Griffith, Drott & Small)

1. X cited by Y is more likely to be related to Y than arbitrary A not cited

1.      X cited by Y and A not cited by Y=>more likely that X was used in preparation of Y

2.      Y and Z cite X=>more likely Y and Z are related than A and B citing no docs in common

Y cites X and Z=>X and Z more likely related to each other than to A not cited by Y (not co-cited with X and Y) 

 

Problems of citation analysis

Multiple authors

Self-citations

Homographs (same name/different authors)

Synonyms (name variants)

Types of sources (books vs journals, some journals limit citations)

Implicit citations (discussed or implied but not cited)

Time fluctuations (year to year)

Field variations (e.g., humanities vs sciences)

Errors

 

See web of science from UNC Library page

See www.citeseer.com

 

Applications

  Various literature studies

  User studies

  Historical studies

  Communication patterns (e.g., how ideas spread)

  IR (e.g., google, Clever today)

  Collection development

  Recommendation systems

 

 

4. Reading discussions

                Smith: Christine Cerny & Jenny Emanuel

                Ackerman & Malone: Kim Brederson

 

5. Read for next meeting:

Moorhead, G., Ference, R., & Neck, C. P. (1991). Group decision fiascoes continue: Space Shuttle Challenger and a groupthink framework. Human Relations, 44(6). 539-550.

Optional: Sonnenwald, D. (1996). Communication roles that support collaboration during the design process.

Optional: Constant, D., Kiesler, S., & Sproull, L. (1994). What's mine is ours, or is it? A study of attitudes about information sharing.

 

 

5. One-minute paper

What was the big point you learned in class today?

What is the main, unanswered question you leave class with today?