NOTE: Fred Gey lecture tomorrow at 2:00 in 307
 
1. One minute papers
Big point
Context and user group influences communication
It is easy to overgeneralize when looking at differences across groups
Must read critically
Understand your audience!

Q:
Is technology the answer to all? (what about other media, people, etc.)
Nature vs nurture in comm.?  How large a role do indiv differences really play?
If nobody believes Tannen, why so popular/influential?
What is the market like for ‘elder tech’?  (see CUU)
How do we become agents of change?
What is social network theory?
How does ‘time’ influence differences in older and younger info habits?
Do needs of elderly vary across cultures?
Are there guiding points for effective communication? (design guidelines)

2. Project ideas

3. Identifying user needs
Empirical studies (observations, interviews, focus groups, surveys)
Analytical studies (document analysis, literature reviews, introspection/experience)
Use our studies of user types and needs for statistical information (see http://ils.unc.edu/~march/blsreport/mainbls.html)

4. Reading leaders for Wed:
Susan Sharpe: Belkin (see list notes)
Yutao Peng: Chatman #2 (see list notes)
Kerri Odess: Taylor. (see list notes)

5. The one-minute paper
What was the big point you learned in class today?
What is the main, unanswered question you leave class with today?