180 Day 19 Notes
March 26, 2001
1. One minute papers
Main Point
Content shapes interaction and rules
Trust and self-interest important factors in interaction
Economic and social interactions tightly coupled
Q:
There must be more than self-interest!
How does format of interaction (ftf, print, streaming video) shape conduct during interaction?
What is a DTD?
Hyperfiction
sites? http://www.eastgate.com/
Do you invite the pizza delivery guy in (hospitality ?)
Does our frenetic pace (more cycles) and multi-tasking (concurrent cycles) make us smarter? Dumber?
Any efforts to archive the web? (alexa and internet archive)
Open source?
2. Project updates
The reference interview vs Q&A services vs Help desk support (CSM)
MyLibrary as model?
Communication
models? Interaction models?
(Is there an Amazon service? Business model?)
Face-to-face effects?
How to establish trust? (person
vs institution ; stability vs timliness)
Ways to provide remote support?
3 Reading discussions for Wed:
Morris discussion: Clint Chamberlain
Walker & hurt discussion: Megan Davis
Ackerman & Malone discussion: Bradi Florence
4.The one-minute paper
What was the big point you learned in class today?
What is the main, unanswered question you leave class with today?