180 Notes
Day 23
11/18/98

1. One minute papers
Big Point
People are lazy and get frustrated easily
Much harder to design for entire population than specific communities
Many professions can lay claim to the term information specialist (but ILS has best!)
Information design = presentation (only a part of ID)
We have limited cognitive resources, allocation strategies are needed, to cope (one strategy), people revert to familiar but inferior processes
Satisficing is a strategy to deal with complexity
Take users’ real world tasks into account in design to minimize cognitive strain
People generally do not do more than minimum
Lots of other examples of info architects given
Couvade a new concept to several
Most technical writers’ products are impossible to read!

Questions
Does  not the “errorless” linking system admits conceptual errors?
Since there is less documentation in the web world, does that mean better interfaces/easier systems?
Will the point and click generation process info differently than past? Will that be quantifiable?
Why is it ok to use phone numbers but not numeric IP addresses?
Do we build systems for people or people for systems?
How do we design to minimize cognitive strain?
Does not every teacher do info design?
Are there other things besides chunking to minimize short-term memory limits?
How do we personally monitor when we are satisficing and performing optimally?
Is there any consensus on what is good web design?
How long has information science been a distinct area of study?
How long has technical comm been a distinct area of study?
How can schools and work places better prepare charges for dealing with cog strain?
How many tasks can one attend to at once?

2. Speeches: Heather Zhao, Elizabeth Robbins

3. Discuss Bolter (Group 1)
“But the idea and the ideal of the book will change: print will no longer define the organization and presentation of knowledge, as it has for the past five centuries.”  P. 2.

“Each technology gives us a different writing space…..  These different conceptual spaces foster different styles and genres of writing and different theories of literature.”  P 11.

4.  Information Design (continued)  see slides on g:/gary/180/infoarch
 
5. One-minute paper
What was the big point you learned in class today?
What is the main, unanswered question you leave class with today?