Service Responses in North Carolina


CURRENT TOPICS AND TITLES

Transylvania County Library, Brevard
Anna L. Yount, Director - July 1998


Needs Addressed by This Service Response

A library that provides Current Topics & Titles helps to fulfill community residents' appetite for information about popular cultural and social trends and their desire for satisfying recreational experiences. Current Topics & Titles answers our community's need for speedy access to recent popular materials.

Brief Description of Library & Service Population

Transylvania County, "Land of Waterfalls", is a small, rural, mountain county located in southwestern North Carolina. The county is gaining fame as a retirement haven and our population is growing proportionately. Presently, nearly 20% of our population of 27,558 is age 65 and over. We have 13,537 registered borrowers, or roughly 48% of the population. The Transylvania County Library serves the county with one library, in Brevard, and a bookmobile. Our full time staff of twelve includes four librarian positions.

Community Needs Addressed

Our target audience is the general population and our emphasis is on print materials for adults, young adults and children.

Description of Services & Activities

Our approach is simply to identify and receive potentially hot titles as quickly as possible, get them into circulation, publicize availability, and minimize wait time. To accomplish this,

Resources Allocated to Service

Current Topics & Titles involves our entire public service staff. Each circulation staff member is required to add five titles per week to the "Staff Picks" display. Each staff member has developed a genre fiction reading list in an area of her choosing. Staff members are expected to be familiar with the library's new books list, with the best seller list and with reserve lists. And, every staff member takes a turn on the radio. All staff members are also expected to perform reader's advisory service.

Despite a desperately overcrowded building, we have done our best as far as new book displays. In addition to a large new book display located near both the entrance and the public service desks, we use several small bookcases for special displays such as "Staff Picks". In the Young Adult area, displaying new fiction along with the current issues of magazines has been very effective. In addition, a face-out books display and highly visible paperback spinners have helped us make the most of limited space. New children's books are on display at the entrance to the children's wing, as well as one the tops of the (child-size) shelves. Seasonal displays of children's books and of parent/teacher materials are extremely popular.

We use NoveList regularly both for collection development and reader's advisory. This tool is also available at all of our public Internet terminals. In addition, we invest heavily in print reader's advisory tools for our reference collection.

Funding & Support Resources

We spend approximately 9% of our book budget on our lease plan and are considering increasing this amount. In addition, we have identified 82 authors (adult, children's and young adult) from our vendor's "Automatically Yours" program whose books our patrons will "automatically" ask for. Titles from these authors are shipped immediately on publication. In addition, our Friends of the Library regularly purchase multiple copies of titles used in our Young Adult BookClub and adult book discussion groups.

Service Measures/Recent Outcomes

Traditional methods of measuring service are used, including circulation of new books, length of reserve lists, and the number of booklists created. We have recently noticed an increase in the number of people who ask for reader's advisory and in those who patronize the "Staff Picks" display.