Before giving feedback, examine your motivation and make sure the
receiver is ready and open to hear you.
While giving feedback, use "I" statements rather than
"you" statements to indicate that these are your perceptions, thoughts,
and feelings.
Describe the other person's behavior and your perceptions of it.
Ask the other person to clarify, explain, change, or correct.
After giving feedback, give the receiver time to respond.
Asking for Feedback
Before asking for feedback, make sure you are open to hearing
information that may alter your perception.
Be aware that the person giving you the feedback is describing his
or her own perception of the situation, but realize that his or her
feelings are real.
Check your understanding of the feedback:
Ask questions or give
examples and share your reaction (s).
Clarify issues, explain your
actions, and correct perceptions people may have of you.
