Adapting to Changing Work Environments

Anne Parker
INLS 131-1
September 19, 1996


The current environment (1992)


An assessment project was undertaken

assessment project inputs and methods


Services were identified

service areas were defined


A team approach to service delivery was devised

team approach slide


Simple example of team responsibilities within this matrix organization

Organizational Division
Service area
CS
NS
US

Information Services
manage systems, software development, functional and implementation specifications... gateway mgt, network address mgt ... postmaster, documentation, functional specifications, policy...
.....