INLS 719_001

Usability Evaluation and Testing – Fall 2019

Description: This course will introduce central concepts in usability engineering, testing, and evaluation.
Room/Time: Manning 304: Tuesdays, 2:00pm - 4:45pm
Office hours: Click here to view or schedule an office hours meeting
Textbooks: The HUT, MUE, and OUE books are available electronically through the UNC Library.
The ID book is on reserve at the SILS library.

  • HUT: Handbook of Usability Testing, Second Ed., Rubin and Chisnell. Wiley.
  • MUE: Measuring the User Experience, Second Ed., Tullis and Albert. Wiley.
  • OUE: Observing the User Experience, Second Ed., Goodman, Kuniavsky, and Moed. Morgan Kaufmann.
  • ID: on reserve @ SILS Library: Interaction Design, 3rd ed., Rogers and Sharp. Wiley.
Policies: inls719_f19_coursepolicies.pdf


The following schedule is subject to change.
All readings should be done prior to class on the date indicated.

Lecture Date Topic(s) Readings Assigned Due
1 22-Aug Usability Overview
Library Website Exercise
HUT Ch1    
2 29-Aug Usability Inspection Methods
Heuristic Walkthrough
Usability Inspection methods
Heuristic evaluation (NN)
3 5-Sep Hierarchical task analysis
Cognitive Walkthrough
UX Matters, HTA
4 12-Sep UX Lifecycle
Data Gathering
Contextual Inquiry
ID Ch9, Ch10    
5 19-Sep Usability Testing HUT Ch2, Ch3    
6 26-Sep Usability Testing
Nano Test Exercise
OUE Ch2    
7 3-Oct Moderator Skills HUT Ch4,5    
8 10-Oct UX Goals and Metrics MUE Ch1,3    
9 17-Oct FALL BREAK      
10 24-Oct Test Plans / Materials HUT Ch6, Ch7    
11 31-Oct Test Materials and Sessions HUT Ch8,Ch9,Ch11    
12 7-Nov Debriefing
Example Study Sequence
HUT Ch10    
13 14-Nov Analysis MUE Ch2, Ch4, Ch5    
14 21-Nov Metrics Summary MUE Ch6, Ch7    
16 5-Dec Project Presentations