INLS 719_001

Usability Evaluation and Testing – Fall 2018

Description: This course will introduce central concepts in usability engineering, testing, and evaluation.
Room/Time: Manning 14: Tuesdays, 2:00pm - 4:45pm
Office hours: Click here to view or schedule an office hours meeting
Textbooks: The HUT, MUE, and OUE books are available electronically through the UNC Library.
The ID book is on reserve at the SILS library.

  • HUT: Handbook of Usability Testing, Second Ed., Rubin and Chisnell. Wiley.
  • MUE: Measuring the User Experience, Second Ed., Tullis and Albert. Wiley.
  • OUE: Observing the User Experience, Second Ed., Goodman, Kuniavsky, and Moed. Morgan Kaufmann.
  • ID: on reserve @ SILS Library: Interaction Design, 3rd ed., Rogers and Sharp. Wiley.
Policies: inls719_f18_coursepolicies.pdf

Schedule

The following schedule is subject to change.
All readings should be done prior to class on the date indicated.

Lecture Date Topic(s) Readings Assigned Due
1 21-Aug Usability Overview
Library Website Exercise		 HUT Ch1    
2 28-Aug Usability Inspection Methods
Heuristic Walkthrough		 Usability Inspection methods
Heuristic evaluation (NN)
HE usability.gov		 Group forms
A1		  
3 4-Sep Hierarchical task analysis
Cognitive Walkthrough		 UX Matters, HTA
TCUID Ch4.1		    
4 11-Sep UX Lifecycle
Data Gathering
Contextual Inquiry		 ID Ch9, Ch10   A1
5 18-Sep Usability Testing HUT Ch2, Ch3    
6 25-Sep Usability Testing
Nano Test Exercise		 OUE Ch2    
7 2-Oct Moderator Skills HUT Ch4,5    
8 9-Oct UX Goals and Metrics MUE Ch1,3    
9 16-Oct Test Plans HUT Ch6, Ch7    
10 23-Oct Test Plans / Materials HUT Ch8, Ch9    
11 30-Oct Test Materials and Sessions HUT Ch8,Ch9,Ch11    
12 6-Nov Debriefing
Example Study Sequence		 HUT Ch10    
13 13-Nov Analysis MUE Ch2    
14 20-Nov Analysis MUE Ch4, Ch5    
15 27-Nov Metrics Summary MUE Ch6, Ch7    
16 4-Dec Project Presentations