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INLS385-001 Fall 2018

SESSION 04 | KNOWLEDGE MANAGEMENT


So how does one think about managing "knowledge" and can it even be done?

Can you even sell knowledge manageent?

Ponder this as a method of managing knowledge, at a different level

eyeballing the choices. Marché-des-Enfants-Rouges.Paris Photo courtesy The Guardian
Perhaps most importantly, the new investment in inconspicuous consumption reproduces privilege in a way that previous conspicuous consumption could not. Knowing which New Yorker articles to reference or what small talk to engage in at the local farmers’ market enables and displays the acquisition of cultural capital, thereby providing entry into social networks that, in turn, help to pave the way to elite jobs, key social and professional contacts, and private schools. In short, inconspicuous consumption confers social mobility.

How the new elite signal their status by inconspicuous consumption

You don't have to read these unless you wish to, but we might touch upon them in conversation

The FloraHolland depot, from The Guardian
  1. Hansen, M. T., Nohria, N., & Tierney, T. (January 01, 1999). What's your strategy for managing knowledge?. Harvard Business Review, 72, 2.)
    [PDF]
  2. Bhatt, G. D. (March 21, 2001). Knowledge management in organizations: examining the interaction between technologies, techniques, and people. Journal of Knowledge Management, 5, 1, 68-75.
    [PDF]

things we'll talk about

  • background to knowledge management
  • different aspects of knowledge management
  • two strategies for managing knowledge

We'll do an in class exercise

in class exercise material

slides for session 04