Course Description
INLS 500 is a course that surveys human information interactions through broad examination of information science literature. Students examine cognitive, social, organizational, institutional, and behavioral approaches to understanding interactions between people and information. Emphasis is placed on the role of the information professional or information scientist as mediator, and students are encouraged to apply and analyze current events and situations.
This course undergirds much of the SILS curriculum because it introduces students to core concepts that have implications for the practice of information science and librarianship. It is expected that it will be taken during the first or second semester of the student's career at SILS.
Objectives
Students completing this course will:
- become familiar with the empirical and theoretical literature related to information seeking, including the recognition of information needs, actions taken to resolve those needs, the roles of intermediaries (both human and machine), and the retrieval and use of information;
- understand key concepts related to the ways in which information is created, structured, disseminated and used, with particular emphasis on scholarly information behaviors;
- be able to investigate the ways in which the context of an information interaction can affect the process and outcomes of that interaction;
- be able to investigate information behaviors and practices, including the impact of technology on human information interactions; and
- critically apply theories and empirical findings to the definition and solution of problems related to human information interactions.
Approach
As this course provides an overview of human information interactions, your readings will range from theories and models of information science to empirical investigations of information behaviors. For some of you, these readings will be different from what you have read in the past. For some students, it may be a difficult process to develop an understanding of theory and empirical social science. Others may experience the difficulty described by Marcia Bates in one of the readings for our second class session,
"Over many years of teaching, I have observed that master's students in information science complete the mental transformation to thinking like information specialists within a few months. Often they have considerable difficulties during the first few weeks of the program, because at first it feels alien to think about a resource in terms of the features that matter to the organization and retrieval of it, rather than in terms of mastering is content." (Bates, 1999, p. 1046).
As your instructor, I will provide you with materials and support to help you acquire and apply the knowledge and skills you gain through the course. Our class sessions will provide opportunities to refine your understanding of the theories, concepts or studies from the readings, engage in meaningful discussion, and explore and reflect upon the implications for practice. Assignments for this course are designed to provide an opportunity to reflect upon and apply what you have learned.
I expect that you will take responsibility for your part of the learning experience. Your work for this class including preparing for class, participating in discussions and in-class activities, and completing individual and group assignments. Your preparation for each class meeting is the key to getting the most out of each class's activities.
Preparing for Class
As this is a "survey" course, students will be expected to complete readings in preparation for each class meeting. The assigned readings are listed on the course schedule and will be made available electronically through the UNC libraries, and the Sakai site for the course. No textbook is required.
In-class
A typical course session will include some combination of the following elements:
- Intro and Logistics: set agenda, review assignments, etc.
- Overview: highlights from readings/examples to reinforce your preparation
- Discussion of readings/examples
- Group Activities: applying concepts to a specific problem or in a specific context, examining implications for practice, etc.
- Practical skills and tools: learning skills necessary for success in the course (e.g., reading a research article, citation and plagiarism, managing references)
Assignments and Evaluation
The course grade will be determined by a combination of individual and group assignments as well as class participation. The assignments page for the course provides the details, due dates and evaluation criteria for each assignment.
- Mini-assignments (15%): You will complete 6 mini-assignments which include 2 audio or video responses and 4 written reflections.
- Diary and analysis of an information-seeking event (20%): For this assignment, you will describe and analyze an information-seeking event using the theories, models and vocabulary covered in class and in the readings.
- System/service proposal (25%): For this assignment, you will develop a brief proposal for a new service or system for a specific client population in a specific information organization using evidence from the literature on the information needs and behaviors of your client group.
- Analysis of Scholarly Communication (20%): In teams of 4 students, you will select a set of related articles and analyze the structure and content of each paper, as well as the way it has been used by other scholars (i.e., through an analysis of their citations to it). All members of the team will receive the same grade for the project.
- Class participation (20%): Prepare for discussion and application of assigned (and optional) readings. Participate in the class discussions and activities both in class and online. Discuss responses to mini-assignments as assigned during the semester.
Submitting Assignments
Submit assignments in .pdf format using the Assignments tool in Sakai unless otherwise specified in the assignment details. If you encounter any problems submitting through Sakai, it is your responsibility to let me know as soon as possible and before the deadline.
Assignments are due the start of class on the day that they due unless a different time is specified. Late assignments will be penalized 10% per day and no assignments will be accepted more than 3 days (72 hours) after the deadline. Requests for an extension may be granted in extenuating circumstances. Please contact me as soon as possible to request an extension. Only in rare circumstances will an extension be granted without an advance request.
Grading
UNC-CH graduate students are graded on the H/P/L/F scale. The following definitions of these grades will be used for this course. While assignments are not graded "on a curve," most grades for graduate students are expected to be Ps.
Additional information about grading at UNC can be found in the Undergraduate Bulletin and the Graduate School Handbook.
Letter grade | Numeric range | Description of grade |
---|---|---|
H | 95-100 | High Pass: Clear excellence; beyond expectations for the course. |
P | 80-94 | Pass: Entirely satisfactory; fully meets expectations for the course. |
L | 70-79 | Low Pass: Minimally acceptable; clear weaknesses in performance. |
F | Below 70 | Fail: Unacceptable performance. |
IN | NA | Work incomplete. |
Letter grade | Numeric range |
---|---|
A | 95-100 |
A- | 90-94 |
B+ | 88-89 |
B | 86-87 |
B- | 84-85 |
C+ | 82-83 |
C | 80-81 |
C- | 78-79 |
D+ | 74-77 |
D | 70-73 |
F | Below 70 |
IN | NA |
Policies
Honor Code
The UNC Honor Code as described in the Instrument of Student Governance is in effect for this course. Please read the Instrument which contains your rights and responsibilities and examples of academic dishonesty (e.g., plagiarism, cheating, giving or receiving unauthorized assistance or collaboration for group work).
Assignments for this course are to be completed individually - except the group project. It is your responsibility if you have any doubt to confirm whether or not collaboration is permitted.
You can learn more about the UNC Honor Code on the website of the Office of Student Conduct and in the Instrument of Student Governance. Please contact the instructor if you have any questions about the Honor Code or its application to your work in this class.
Be careful about plagiarism. Whenever you use the words or ideas of others, either as direct quotes or paraphrased text, they should be properly attributed through quotations and/or citations. APA citation format (and style guide) is required for assignments in this class. I strongly recommend you complete the Plagiarism tutorial created by a SILS student last year and examine a handout on plagiarism developed by the Writing Center. These provide an overview of plagiarism and suggestions for avoiding plagiarism.
Communication
Email is the most efficient way to communicate with the instructor outside of class for brief questions or to request an appointment. Normally, you should expect a response within 24 hours. I am available by appointment for office hours.
Changes to the schedule will be announced in class and in Sakai. Revisions will also be noted on the schedule and assignments pages.
In case of adverse weather conditions (e.g., hurricane, snow), the course may be held online or cancelled as appropriate. Official communications and instructions will be sent via e-mail. Please check your email before class on days with adverse weather.
In-class
During class sessions, you may need to use a laptop (or tablet) as part of your group activities. If this will be difficult for you, please let me know.
Please use your laptops or other electronic devices only to support your class participation. Please do not engage in email or social media.
Library and IT Resources
You will be using UNC Libraries, including the SILS library, as well as campus IT resources and SILS IT services during the course of the semester. Please remember that many of your fellow students also need to use the same equipment and materials.
Diversity
In support of the University's diversity goals and the mission of the School of Information and Library Science, SILS embraces diversity as an ethical and societal value. We broadly define diversity to include race, gender, national origin, ethnicity, religion, social class, age, sexual orientation and physical and learning ability. As an academic community committed to preparing our graduates to be leaders in an increasingly multicultural and global society we strive to:
- Ensure inclusive leadership, policies, and practices;
- Integrate diversity into the curriculum and research;
- Foster a mutually respectful intellectual environment in which diverse opinions are valued;
- Recruit traditionally underrepresented groups of students, faculty, and staff; and
- Participate in outreach to underserved groups in the State.
For more information about diversity at UNC and SILS, please see the SILS Statement of Diversity, the UNC Core Diversity Values, and UNC Policy on Prohibited Discrimination, Harassment and Related Misconduct.
Acts of discrimination, harassment, interpersonal (relationship) violence, sexual violence, sexual exploitation, stalking, and related retaliation are prohibited at UNC-Chapel Hill. If you have experienced these types of conduct, you are encouraged to report the incident and seek resources on campus or in the community. See the Safe at UNC website for more information or resources.
Accessibility
The University of North Carolina at Chapel Hill facilitates the implementation of reasonable accommodations, including resources and services, for students with disabilities, chronic medical conditions, a temporary disability or pregnancy complications resulting in difficulties with accessing learning opportunities. See the Accessibility Resources and Service Office website for more information.
Many other campus resources
There are many important and useful campus resources and services available to you as a UNC student. Please take some time to review the list of campus resources and services. Here is an incomplete list of resources or services (in no specific order):
- UNC Writing Center,
- UNC Learning Center
- University Career Services,
- LGBTQ Center (which maintains a list of gender non-specific bathrooms on campus),
- Diversity and Multicultural Affairs,
- Carolina Women's Center,
- International Student and Scholar Services,
- Carolina Firsts (first-generation college students),
- Resources for Student Veterans,
- Student Parents,
- UNC Libraries including interlibrary loan, campus delivery and other services.