SILS Travel Procedures

Schedule
INLS 582

Faculty, staff, and students frequently travel to attend conferences, meetings, and perform other duties. The procedures have been documented, and involve 2 forms, the Assistant Dean for Administration (ADA), the Contracts & Grants Specialist (C&GS), a couple of University and School information systems, and, of course, the traveler.

The documentation, forms, and information from interviews with the ADA and C&GS presented here form the basis for the Work Models and ER Model assignments.  Note that some details have been changed from reality for the purposes of the assignments. 

Artifacts
The 3 artifacts the traveler needs are found on the SILS Administrative Sakai site.

Procedures
First, the traveler should complete and submit the Request form. It is an editable .docx form that the traveler can download, complete, and email as an attachment to the ADA.

After returning from the trip, the traveler completes the Expense Form, an editable .xlsx form that automatically calculates the totals, and gives it to the C&GS, along with all the necessary documentation (e.g., receipts).

The ADA and C&GS are responsible for many steps of approval, entering information into various university information systems, and otherwise keeping track of travel and travel expenses.

When the ADA receives a Request Form from a potential traveler, she prints it out and then checks the traveler's funding source (e.g., SILS funds or a grant) to be sure there's enough money to cover the estimated expenses. If there is, she signs and dates the form to indicate the travel has been approved, and deletes the electronic copy. If the funding source is insufficient, she informs the traveler, and they can work together to find additional funds. For example, the traveler might be able to use some SILS funds to augment a grant.

The ADA gives the signed Request form to the C&GS, who enters the information into the University Travel System (UTS). The C&GS files the form.

After the trip, the C&GS receives the completed Expense form and accompanying documentation from the traveler. It's not unusual for her to have to ask for additional documentation. She recommends that travelers take the per diem payments for meals, because then they don't have to keep the receipts.

The C&GS enters the information from the Expense form into the UTS. Each item has to be entered into the correct category. Then she prints out a report from the UTS that includes the expenses and a bar-coded authorization form. She asks the traveler to review the expenses and if they are correct, to sign the authorization form. The signed authorization form is then faxed with the receipts to the UTS. She submits the online form, which triggers a message to the ADA that it is ready for final approval. Once the ADA approves it, the submission is complete. The printed Request and Expense forms are filed in the appropriate binder.

Reimbursements usually are made as direct deposits into the traveler's bank account within a few days of submission. The traveler receives an email from the UTS when the reimbursement is issued.


Interview with the ADA
Q: Is a travel request ever denied?

A: Not in my experience. It may not be fully funded, but I don't think anyone has ever been denied permission to go somewhere.

Q: Why does a traveler need to complete the request form if he or she isn't asking for funding?
A: It documents that the trip is for University business, and will therefore be covered by University insurance.


Interview with the C&GS

Q: Why do receipts have to be taped to 9 X 11 paper?
A: When we submit the expenses for reimbursement, we fax all the receipts to the University travel system. The faxes are automatically scanned into the system and associated with the trip number. If receipts aren't securely taped to regular paper, they'll jam the fax machine.  Or get lost somewhere.

Q: What's the hardest part of entering expenses into the travel system?
A: Hotel bills. Some entries are for the hotel, others are miscellaneous, such as charges for internet. Often people will charge meals to the hotel bill, so those have to go under meals. And some are personal charges, such as paying for a movie. Each line has to be checked to go into the right category.


This page was last modified on Oct 1, 2012, by Stephanie W. Haas. Address questions and comments about this page to Stephanie W. Haas: shaas at email dot unc dot edu
© Stephanie W. Haas All rights reserved.