INLS 582_003, Systems Analysis

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Schedule

January Feburary March April

Notes:
This tentative schedule lists the  topics, readings, and assignments for the semester. Readings or assignments may be adjusted as needed.

Tuesday 08/20/13, Class 1

Part I.
 Introductions
Business: Discussion leaders for Case Study 1
In Class: Intro Slides
Assignment:
Case Studies 2-4 preferences due by Tuesday, 08/27/13
Check Sakai access
Sign up for mail list

Part II. Information Systems, Information Systems Analysis -- what are they?
Preparation: Read
Sellen, A. & Harper, R. (2002). The future of paper. In Sellen & Harper, The Myth of the Paperless Office, Cambridge, MA: The MIT Press. Ch. 7, pp. 185-212.
Project specifications
Prep Slides 1
Prep Slides 2

Business: Discuss the Project.
In Class: Discussion Slides
Discussion leaders' comments
due Monday 08/26/13

Tuesday 08/27/13, Class 2.

Part I.  The Systems Development Life Cycle; Case Study 1
Preparation: Read
In Class:

Part II.  Models
Preparation: Read
In Class:
Assignment: Case Studies 2-4 preferences due.
Tuesday 09/03/13, Class 3.

Part I. Problem definition; feasibility study
Preparation: Read
Davis, W. (1999). The problem statement.  In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 12, 87-90.
Davis, W. (1999). The feasibility study. In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 13, 91-96.
Prep Slides
In Class:
Assignment: Assign Problem Definition, due Tuesday 09/17/13.

Part II. Contextual inquiry; information gathering
Preparation: Read
Swan, L., Taylor, A., & Harper, R. (2008). Making place for clutter and other ideas of home. ACM Transactions on Computer-Human Interaction, 15(2), Article 9.
Beyer & Holtzblatt, Ch. 2, Gathering Customer Data & Ch. 3, Principles of contextual inquiry.
Prep Slides
In Class:
Tuesday, 09/10/13, Class 4. CI; infGath, cont.

Part I. Preparation: Read
Beyer & Holtzblatt, Ch. 4, Contextual inquiry in practice.
Gellatly, A., Hansen, C., Highstrom, M & Weiss, J. (2010). Journey: General Motors' move to incorporate contextual design into its next generation of automotive HMI designs. Proceedings of the Second International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 156-161.
Prep Slides
In Class:
Today's Groups:
Discussion Slides

Part II. Project management
Preparation: Read
Armour, P. (2002). Ten unmyths of project estimation. Communications of the ACM, 45(11), 15-18.
Project Management Institute Browse the website, especially "About Us" and "Certification" pages.
Prep Slides
In Class:
No seating chart today
Discussion Slides
Tuesday 09/17/13, Class 5. Scenarios; personas

Part I. Preparation: Read
In Class:
Today's Groups
Discussion Slides (scenarios & personas)
Assignment: Problem Definition due today.
Problem Definitions will be posted online on Wednesday 9/18/13
Submit problem preferences by Friday 09/20/13 at noon; review candidate problems.

Part II. Use cases 
Preparation: Read

In Class:


Tuesday, 09/24/13, Class 6.


Part I. Project/Team organization

Preparation: Read

Burdman, J. (1999). Communication issues. In Collaborative Web
Development: Strategies and Best Practices for Web Teams. Reading, MA: Addison-Wesley, 75-87.
Mark, G. (1998).  Building virtual teams: Perspectives on communication, flexibility and trust. ACM SIGGROUP Bulletin, 19(3), 38-41.
Project Candidates
In Class:
Assignment: Assign Information Gathering Plans, due Tuesday 10/01/13 at 5pm.

Part II. Artifact models; flow charts
Preparation: Read
Beyer & Holtzblatt, Ch. 6, Work models: The artifact model, pp. 102-107.
Prep Slides (artifact models)
Artifact Example
In Class:
Tuesday, 10/01/13, Class 7. (Note: Information Gathering Plans DUE TODAY at 5pm)

Part I.
Activity models
Preparation: Read
In Class:
Assignment: Assign Work Models, due Friday 10/11/13.

Part II. Sequence model; decision models
Preparation: Read
Beyer & Holtzblatt, Ch. 6, Work models: The sequence model, pp. 96-101.
Prep Slides (decision models)
Prep Slides (sequence model)
In Class:

Assignment: Information Gathering Plans due today.
Discussion leaders' comments due Monday 10/07/13.

Tuesday, 10/08/13, Class 8. Flow model

Part I. Preparation: 
Beyer & Holtzblatt, Ch. 6, Work models: The flow model, pp. 89-96
Prep Slides
Flow Example
In Class:

Part II. Case Study 2; Interpretation
Preparation: Read
Beyer & Holtzblatt, Ch. 7, The interpretation session.
 Case Study 2: Duncan, V. & Gerrard, A. (2011). All Together Now! Integrating Virtual Reference in the Academic Library. Reference & User Services Quarterly, 50(3), 280-292.
Prep Slides
In Class:
Assignment: Work Models due Friday, 10/11/13.
Tuesday 10/15/13, Class 9.  

Part I. Physical models, cultural models
Preparation: Read
Beyer & Holtzblatt, Ch. 6, Work models: The physical model, pp. 115-123.
Beyer & Holtzblatt, Ch. 6, Work models: The cultural model, pp.  107-115.
Monk, A. & Howard, S. (1998).The rich picture: a tool for reasoning about work context.  interactions, 5(2), 21-30.
Prep Slides (physical model)
Prep Slides (cultural model)
In Class:
Discussion Slides

 

Tuesday, 10/22/13, Class 10

Part II. Semantic Modeling; entity-relationship models
Preparation: Read

Elmasri, R. & Navathe,  S. (2007).  Ch. 3, Data modeling using the entity-relationship (ER) model, sections 3.1-3.4. In Fundamentals of Database, 5th edition. Addison Wesley. (Note: Ch. 7.1-7.4 in later editions)
Prep Slides (content models)
Prep Slides (ER model)
In Class:

Assignment: Project Draft Models 1 due today.

Discussion leaders' comments due Monday 10/28/13.

Tuesday, 10/29/13, Class 11.

Part I.
ER models, cont.
Preparation: Practice
Prep Slides (ER practice exercises)
In Class:

Assignment: Assign ER Model, due Friday 11/08/13.

Part II. Data dictionary; CRUD; Case Study 3
Preparation: Read

In Class:
Tuesday, 11/05/13, Class 12.

Part I. Card sorting; web models; Consolidation
Preparation: Read
Rosenfeld, L. & Morville, P. (2006). Information  Architecture for the World Wide Web. O'Reilly. Ch. 10.7.2, Card sorting and Ch. 12.1 - 12.4, Design and Documentation
Beyer & Holtzblatt, Ch. 9, Creating one view of the customer. Read pp. 151-163. 
Beyer & Holtzblatt, Ch. 11, Work redesign. "Directed skimming": please read all figures, captions, and hints.
Prep Slides (web models)
Prep Slides (consolidation)
In Class:

Part II. User Environment model; Accessibility
Preparation: Read
Beyer & Holtzblatt, Ch. 15, The User Environment Design.
Loiacono, E. (2004).  Cyberaccess: Web accessibility and corporate  America. Communications of the ACM, 47(12), 82-87.
Loiacono, E., Romano, N. & McCoy, S. (2009) The state of corporate website accessibility. Communications of the ACM, 52(9), 128-132.
Read about the Federal Government's Section 508. I recommend: 508 Law; Summary of 508 Standards; Accessability Tools and Support; FAQs
Look at W3C's Web Accessibility Initiative, including  the Web Content Accessibility Guidelines Overview
Prep Slides (UED)
Prep Slides (Accessibility
In Class:

Discussion Slides (UED)
Discussion Slides (Accessibility)

Assignment: ER Model due on 11/08/13 by 4pm.

Tuesday, 11/12/13, Class 13.

Part I. Accessibility, cont.; risk, change
Preparation: Read
Lorenzi, N,. & Riley, R. (2000). Managing Change: An Overview. Journal of the American Medical Informatics Association, 7, 116-124.
Sicotte, C. et al. (2006). A risk assessment of two interorganizational clinical information systems. Journal of the American Medical Informatics Association, 13, 557-566.
Prep Slides
In Class:
Assignment: Project Draft Models 2 due today.

Part II. Design ethics
Preparation: Read
In Class:

Discussion Slides
Case Study #4 Discussion leaders' comments due Monday 11/18/13.

 

Tuesday 11/19/13, Class 14.

Part I. Case Study 4; Wrap-up
Preparation: Read
Case Study 4: Guillemette, M., Fontaine, I., Caron, C. (2009). A hybrid tracking system of human resources: A case study in a Canadian university. Communications of the Association for Information Systems, 24(1), Article 15.
Discussion leaders:
In Class:

Part II. Presentations (order TBD)
Tuesday, 11/26/13, Class 15.

Part I. Presentations (order TBD)
Part II. Presentations (order TBD)

Tuesday, 12/03/13. Class 16.

Part I. Presentations (order TBD)
Part II.
Presentations (order TBD) - if necessary

FINAL EXAM: Monday, 12/10/13. Projects and Team Evaluations due no later than 12:00 noon.


This page was last modified on July 14, 2013, by Dr. Ryan Urquhart. Address questions and comments about this page to Ryan Urquhart at ryanu at email dot unc dot edu
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