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Wednesday 1/09/13, Class 1 Part I. Introductions Business: Discussion leaders for Case Study 1 In Class: Intro Slides Assignment: Part II. Information Systems, Information Systems Analysis -- what are they? Preparation: Read Sellen,
A. & Harper, R. (2002). The future of paper. In Sellen & Harper, The Myth of
the Paperless Office,
Cambridge, MA: The MIT Press. Ch. 7, pp. 185-212.
Business:
Discuss the Project.Project specifications Prep Slides 1 Prep Slides 2 In Class: Discussion Slides |
Wednesady 1/16/13, Class 2. Part I. The Systems Development Life Cycle; Case Study 1 Preparation: Read Beyer &
Holtzblatt, Ch. 1, Introduction
In
Class:Batra, D., Xia, W., VanderMeer, D. & Dutta, K. (2010). Balancing Agile and structured development approaches to successfullly manage large distributed software projects: A case study from the cruise line industry. Communications of the Association for Information Systems, 27, Article 21, 379-394. Case Study 1: Jaferian, P., Botta, D., Hawkey, K., & Beznosov, B. (2009). A case study of enterprise identity management system adoption in an insurance organization. Proceedings of the Symposium on Computer Human Interaction for the Management of Information Technology (CHIMIT), 46-55. Discussion leaders' comments due Monday 1/14/13. Prep Slides Part II. Models Preparation: Read Hendry,
D. (2004). Communication functions and the adaptation of design
representations in interdisciplinary teams. Proceedings of the 2004
Conference on Designing Interactive Systems, 123-132.
In Class:
Siceloff, B. (2012). Bell Tower roundabout will be scaled back to a single lane. News & Observer, June 5, 2012. Prep Slides Assignment: Case Studies 2-4 preferences due. |
Wednesday
1/23/13, Class 3. Part I. Problem definition; feasibility study Preparation: Read Davis,
W. (1999). The problem statement. In W. Davis
& D. Yen, The Information System
Consultant's Handbook: Systems Analysis and Design. Boca
Raton: CRC Press. Chapter 12, 87-90.
In Class:Davis, W. (1999). The feasibility study. In W. Davis & D. Yen, The Information System Consultant's Handbook: Systems Analysis and Design. Boca Raton: CRC Press. Chapter 13, 91-96. Prep Slides IAssignment: Assign Problem Definition, due Wednesday 2/06/13. Part II. Contextual inquiry; information gathering Preparation: Read Swan,
L.,
Taylor, A., & Harper, R. (2008). Making place for clutter and
other ideas of home.
ACM Transactions on Computer-Human Interaction, 15(2),
Article 9.
In Class:
Beyer & Holtzblatt, Ch. 2, Gathering Customer Data & Ch. 3, Principles of contextual inquiry. Prep Slides |
Wednesday, 1/30/13, Class 4.
CI; infGath, cont. Part I. Preparation: Read Beyer &
Holtzblatt, Ch. 4, Contextual inquiry in practice.
In Class:Gellatly, A., Hansen, C., Highstrom, M & Weiss, J. (2010). Journey: General Motors' move to incorporate contextual design into its next generation of automotive HMI designs. Proceedings of the Second International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 156-161. Prep Slides
Today's
Groups: Group 1 - Vida, Johnathan, Michael, Nikki ; Group 2 - Jenny, Monica, Josh, Jordan ; Group 3 - John, Jai, Morgan Discussion Slides Part II. Project management Preparation: Read Armour,
P. (2002). Ten unmyths of project estimation. Communications of the ACM,
45(11), 15-18.
In Class:Project Management Institute Browse the website, especially "About Us" and "Certification" pages. Prep Slides |
Wednesday 2/06/13, Class 5. Scenarios;
personas Part I. Preparation: Read Beyer &
Holtzblatt, Ch. 5, A language of work.
In Class:Carrol, J. (2000). Five reasons for scenario-based design. Interacting with Computers, 13(1), 43-60. Holtzblatt , K., Wendell, J. & Wood, S. (2005). Rapid Contextual Design. San Francisco: Morgan Kaufmann. Ch. 9, Using Contextual Data to Write Personas, 181-191. Prep Slides (scenarios & personas) Assignment: Problem Definition due today. Problem Definitions Submit problem preferences by Friday 2/08/13, 12:00 noon; review candidate problems. Part II. Project/Team organization Preparation: Read Burdman,
J. (1999). Communication issues. In Collaborative Web
In Class:Development: Strategies and Best Practices for Web Teams. Reading, MA: Addison-Wesley, 75-87. Mark, G. (1998). Building virtual teams: Perspectives on communication, flexibility and trust. ACM SIGGROUP Bulletin, 19(3), 38-41. Project Candidates Assignment: Assign Information Gathering Plans, due Wednesday 2/20/13 at 5pm. |
Tuesday, 2/13/13, Class 6. Part I. Use cases Preparation: Read [optional]
Miles
& Hamilton, Ch. 2, Modeling requirements: Use cases
In Class:Pilone & Pitman, Ch. 7, Use case diagrams. Gottesdiener, E. (2002). Top ten ways project teams misuse use cases -- and how to correct them: Part I: Content and style issues The Rational Edge, June 2002. [Explorer may work better than Firefox] Gottesdiener, E. (2002). Top ten ways project teams misuse use cases -- and how to correct them: Part II: Eliciting and modeling use cases The Rational Edge, July 2002. [ Explorer may work better than Firefox] Prep Slides (use cases) Today's
Groups Discussion Slides (use cases) Part II. Artifact models; flow charts Preparation: Read Beyer &
Holtzblatt, Ch. 6, Work models: The artifact model, pp. 102-107.
In Class:Prep Slides (artifact models) Artifact Example |
Wednesday,
2/20/13, Class 7. (Note: Information Gathering Plans DUE TODAY at 5pm) Part I. Activity models Preparation: Read Miles
& Hamilton, Ch. 3, Modeling System Workflows: Activity Diagrams.
In Class:Pilone & Pitman, Ch. 9, Activity diagrams. Bell, D. (2003). UML Basics Part II: The activity diagram. The Rational Edge, September 2003. [optional] Prep Slides Example and Exercise Assignment: Assign Work Models, due Thursday 2/27/13. Part II. Sequence model; decision models Preparation: Read Beyer &
Holtzblatt, Ch. 6, Work models: The sequence model, pp. 96-101.
In Class:Prep Slides (decision models) Prep Slides (sequence model) Assignment: Information Gathering Plans due today. |
Wednesday, 2/27/13, Class 8. Flow
model Part I. Preparation: In Class: Part II. Case Study 2; Interpretation Preparation: Read Beyer &
Holtzblatt, Ch. 7, The interpretation session.
In Class:Case Study 2: Duncan, V. & Gerrard, A. (2011). All Together Now! Integrating Virtual Reference in the Academic Library. Reference & User Services Quarterly, 50(3), 280-292. Discussion leaders' comments due Monday 2/25/13. Prep Slides Assignment: Work Models due today. |
Wednesday 3/06/13, Class 9. Part I. Physical models, cultural models Preparation: Read Beyer &
Holtzblatt, Ch. 6, Work models: The physical model, pp. 115-123.
In Class:Beyer & Holtzblatt, Ch. 6, Work models: The cultural model, pp. 107-115. Monk, A. & Howard, S. (1998).The rich picture: a tool for reasoning about work context. interactions, 5(2), 21-30. Prep Slides (physical model) Prep Slides (cultural model) Discussion Slides Part II. Semantic Modeling; entity-relationship models Preparation: Read Elmasri,
R. & Navathe, S. (2007). Ch. 3, Data
modeling using the
entity-relationship (ER) model, sections 3.1-3.4. In Fundamentals of Database,
5th edition. Addison Wesley. (Note: Ch. 7.1-7.4 in later editions)
In Class:Prep Slides (content models) Prep Slides (ER model) Assignment: Project Draft Models 1 due today. |
Wednesday, 3/13/13, no class. Spring Break |
Wednesday, 3/20/13, Class 10. Part I. ER models, cont. Preparation: Practice Prep
Slides (ER practice exercises)
In Class:Assignment: Assign ER Model, due Wednesday 4/05/13. Part II.
Data dictionary; CRUD; Case Study 3 Case
Study 3: Koelker,
J, Bouchard, K. & Lutz, J. (2010). Development of the
Information Commons at TCU: A Case Study. Journal
of Library Administration, 50(2), 95-115. Discussion leaders' comments
due Monday 3/18/13. |
Wednesday, 3/27/13, Class 11. Part I. Card sorting; web models; Consolidation Preparation: Read Rosenfeld,
L. & Morville, P. (2006). Information Architecture
for the World Wide Web. O'Reilly. Ch. 10.7.2, Card sorting
and Ch. 12.1 - 12.4, Design and
Documentation In Class:Beyer & Holtzblatt, Ch. 9, Creating one view of the customer. Read pp. 151-163. Beyer & Holtzblatt, Ch. 11, Work redesign. "Directed skimming": please read all figures, captions, and hints. Prep Slides (web models) Prep Slides (consolidation) Part II. User Environment model; Accessibility Preparation: Read Beyer &
Holtzblatt, Ch. 15, The User Environment Design. In Class:Loiacono, E. (2004). Cyberaccess: Web accessibility and corporate America. Communications of the ACM, 47(12), 82-87. Loiacono, E., Romano, N. & McCoy, S. (2009) The state of corporate website accessibility. Communications of the ACM, 52(9), 128-132. Read about the Federal Government's Section 508. I recommend: 508 Law; Summary of 508 Standards; Accessability Tools and Support; FAQs Look at W3C's Web Accessibility Initiative, including the Web Content Accessibility Guidelines Overview Prep Slides (UED) Prep Slides (Accessibility |
Wednesday, 4/03/13, Class 12. Part I. Accessibility, cont.; risk, change Preparation: Read Lorenzi,
N,.
& Riley, R. (2000). Managing Change: An Overview.
Journal of the American Medical Informatics Association, 7, 116-124. In Class:Sicotte, C. et al. (2006). A risk assessment of two interorganizational clinical information systems. Journal of the American Medical Informatics Association, 13, 557-566. Prep Slides Assignment: Project Draft Models 2 due today. Part II. Design ethics Preparation: Read Friedman,
B. (1996). Value-sensitive design. interactions 3(6),
17-23. In Class:Shilton, K. (2010). Technology development with an agenda: Interventions to emphasize values in design. Proceedings of the ASIS&T 2010 Annual Meeting. Prep Slides Discussion Slides Assignment: ER Model due on 4/5/13 by 4pm. |
Wednesday 4/10/13, Class 13. Part I. Case Study 4; Wrap-up Preparation: Read Case
Study 4: Guillemette,
M., Fontaine, I., Caron, C. (2009). A hybrid tracking system of human
resources: A case study in a Canadian university.
Communications of the Association for Information Systems, 24(1),
Article 15. In Class:Discussion leaders: Dongqiuye (John) Pu, Jayasurya (Jai) Somasunder Part II. Presentations (order TBD) |
Wednesday, 4/17/13, Class 14. Part I. Presentations (order TBD) Part II. Presentations (order TBD) |
Wednesday, 4/24/13. Part I. Presentations (order TBD) |
FINAL EXAM: Monday, 5/06/13. Projects and Team Evaluations due no later than 12:00 noon. |